At 5 p.m., ITS was made aware of a severed connection to Drake’s secondary data center. This is affecting roughly 25% of people’s connections to myDrake, email, and other campus services. If you are unable to initially access any of these systems, please try again. ITS is diligently working with our data center and connection...
Thank you for your patience. ITS has now resolved the sporadic WordPress website outages. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its for assistance.
ITS has been working to remedy occasional outages in our WordPress web publications. This is affecting sites such as OnCampus and all faculty WordPress sites at https://wp.drake.edu. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.
MyDUSIS will be unavailable on Friday June 7 between 5 and 6 a.m. while ITS applies a critical security patch. During this brief window, all MyDUSIS functionality (including time sheets, leave reports, degree audits, and viewing grades) will be unavailable. We appreciate your patience while we perform this necessary work. If you continue to have...
Thank you for your patience. ITS has now resolved the OnCampus and other wp.drake.edu websites outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
At 12:35 p.m., ITS was made aware of an outage affecting the OnCampus website as well as other Faculty websites on the wp.drake.edu network. Anyone who tries to visit these sites both from on-campus or off-campus will see an error message and be unable to access any content. ITS is diligently working towards a resolution....
StarRez, our housing portal, will be unavailable between 7 and 9 p.m. on Sunday June 2 due to routine maintenance. If you need to make housing deposits, you can use the eAccounts site. All other housing tasks will be unavailable until maintenance is complete. Thank you for your patience.
Thank you for your patience. ITS has now resolved the Harmon and Medbury network outage. These were caused by power issues due to area storms. If you continue to experience problems, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message,...
At 8:30 a.m., ITS was made aware of a network outage affecting Harmon Fine Arts and Medbury. This is affecting all wired and wireless in the buildings. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If...
Earlier this morning ITS learned of an issue affecting off-campus access to Drake systems. Because of the nature of this outage, we were unable to post to our standard communication channels. This issue has now been resolved by ITS staff. If you continue to experience any problems, please contact the Support Center at 515-271-3001 or...