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ITS News & Announcements

Intermittent Campus Outages Resolved

Thank you for your patience. ITS has now resolved the intermittent campus outages. We identified and restarted the affected server. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.

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ITS News & Announcements

Banner and MyDUSIS planned outage on Saturday, Oct. 24

ITS is making updates to Banner. As a result, access to Banner 9, Banner/DUSIS INB, MyDUSIS, Workflow, ODBC, eTranscripts, Online Balloting, and DSAP will be completely unavailable between 5 a.m. and 5 p.m. on Saturday, Oct. 24. This upgrade is being made to apply upgrades and patches related to security and other functionality. We appreciate...

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ITS News & Announcements

Planned Printing Outage Sunday, Oct. 4 from 9 to 10 a.m.

ITS is making updates to Papercut, the system responsible for on-campus printing. As a result, on-campus printing will be unavailable this Sunday, Oct. 4 from 9 to 10 a.m. We appreciate your patience while we perform this necessary work. If you continue to have any issues after the planned maintenance window, please contact the support...

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ITS News & Announcements

Microsoft 365 Authentication Outage Resolved

Thank you for your patience. The Microsoft 365 Authentication outage has now been resolved. Microsoft had a performance issue with its authentication platform and migrated it to a new set of cloud resources to restore service. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your...

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ITS News & Announcements

Microsoft 365 Authentication Outage

At 5:00 p.m., ITS was made aware of an issue affecting authentication attempts to Microsoft 365. As a result, access to myDrake, Outlook, Teams, and other Microsoft 365 products is impacted. The outage is being caused by an issue with Microsoft’s cloud services. ITS is monitoring status closely and will provide updates as new information...