Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/
At 9:15 a.m., ITS was made aware of certificate errors when access WordPress sites hosted at Drake. This is causing privacy and security errors to be displayed when connecting to Drake websites with a name ending in .wp.drake.edu. These sites have not been compromised and are still safe to visit. ITS is diligently working towards...
Thank you for your patience. ITS has now resolved the network outage on the west edge of campus. Facilities planning and management was able to restore power to the network equipment feeding the affected buildings. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue....
At 8:25 a.m., ITS was made aware of a power outage in Hubbell that will cause the network to be down in buildings on the west edge of campus. All wired and wireless connectivity will be down in Olmsted, Hubbell, Occupational Therapy, Health Center, Studio Arts, 3206 University, and all residence halls. ITS is diligently...
ITS is performing required maintenance on our Banner student information system. As a result, access to MyDrake, MyDUSIS, Banner, Touchnet, and all connected systems will be unavailable between 6 and 9 a.m. on Sat. July 11. For a more comprehensive list of affected systems, see https://drake.teamdynamix.com/TDClient/2025/Portal/KB/ArticleDet?ID=76406&SIDs=3040 We appreciate your patience while we perform this necessary...
Recently we have been made aware of an issue affecting the Microsoft Teams desktop app for Windows 10 users. When opening Teams, the users are being prompted to log in and receiving an error message of “We’re sorry—we’ve run into an issue. Restart if that doesn’t work, try signing out and back in. desktop-… Error code...
Due to work required to wrap up the 2020 Fiscal year that ends on June 30, access to MyDrake, MyDUSIS, Banner, Blackboard, Touchnet, eTranscripts, and other Banner-connected systems will be unavailable from Tues. June 30 from 5 p.m. through 12:01 a.m. Wed. July 1. We appreciate your patience while this necessary work is performed. If...
ITS is making updates to Panopto in order to update the service ahead of the Fall 2020 semester. As a result, access to Panopto will be unavailable on Saturday, June 27 from 8 to 11 p.m. During this time, users will be unable to view or upload content to and from Panopto. We appreciate your...
At 1:15 p.m., ITS was made aware of certain email messages being encrypted, resulting in unusual formatting and difficulty when opening and reading them. We discovered and corrected the issue within our email system within a few minutes, but messages that were sent with encryption enabled cannot be reverted to their correct state. If you...
Due to work required to wrap up the 2020 Fiscal year that ends on June 30, access to MyDrake, MyDUSIS, Banner, Blackboard, Touchnet, eTranscripts, and other Banner-connected systems will be unavailable from Tues. June 30 from 5 p.m. through 12:01 a.m. Wed. July 1. We appreciate your patience while this necessary work is performed. If...