Thank you for your patience. ITS has now resolved the intermittent network outage. The network authentication system was not operating correctly, so ITS worked with the vendor to resolve the issues on that system. Access to the network should now be restored, including connectivity to the guest wireless network. If you continue to experience issues,...
At 4:30 p.m., ITS was made aware of intermittent network outages. This is affecting causing very sporadic network connectivity problems for devices on both the wired and wireless network. Access to the guest wireless network is also down. ITS is diligently working towards a resolution. We will provide updates and will let you know when...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
ITS is making critical updates to the Banner Database environment on Saturday, Feb. 6 from 4:30 to 6 a.m. During this time, Ethos Single Sign-On, myDrake, Banner 9 Admin Pages, MyDUSIS, Blackboard, and many other Drake applications will be unavailable. For a complete list of affected applications please see Single Sign On (SSO) and Drake...
The planned maintenance that had previously been announced on Saturday, January 30 from 4:30 to 6 a.m. has been postponed. ITS will post an update when the new timing is ready to be announced. We apologize for any confusion caused by this date change.
ITS is making critical updates to the Banner Database environment on Saturday, January 30 from 4:30 to 6 a.m. This is an update from the originally communicated time on Sunday morning. During this time, Ethos Single Sign-On, myDrake, Banner 9 Admin Pages, MyDUSIS, Blackboard, and many other Drake applications will be unavailable. For a complete...
ITS is making critical updates to the Banner Database environment on Sunday, January 31 from 6 a.m. to 8 a.m. During this time, Ethos Single Sign-On, myDrake, Banner 9 Admin Pages, MyDUSIS, Blackboard, and many other Drake applications will be unavailable. For a complete list of affected applications please see Single Sign On (SSO) and...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
ITS staff have now restored IT Support Center phones. You can once again call 515-271-3001 to report any tech issues. Staff are still working to restore the Legal Clinic and COVID hotline phone numbers, but are hopeful that these extensions will be up and running soon. Thank your for your patience while we work to...
ITS staff has partially resolved the outage with Teams calling. As a result, most incoming and outgoing calls to and from non-Drake extensions are once again available. We continue, however, to have issues with some extensions including the ITS Support Center, Legal Clinic and COVID hotline phones. We are working with our vendor partners to...