ITS is still working to resolve the support center phones outage. We will keep you posted of progress and will let you know when this outage has been resolved. In the meantime, we recommend using the IT service portal at service.drake.edu/its to report any tech issues. Thank you for your continued patience. To receive outage...
At 9 a.m., ITS realized there was an issue with the Support Center phones. This is causing all phone calls to the support center to be dropped. ITS is diligently working towards a resolution, in the meantime, please report any tech issues using the IT service portal at service.drake.edu/its. We will provide updates and will...
Due to required end of fiscal year transactions, access to Banner 9, MyDUSIS, Banner/DUSIS INB, Workflow, ODBC, eTranscripts, Online Balloting, and DSAP will be unavailable between 5 p.m. on Wednesday, June 30 and 12:01 a.m. on Thursday, July 1. We appreciate your patience. If you are unable to access this system after the planned maintenance...
Thank you for your patience. ITS has now resolved the campus wireless network outage. All buildings, including Meredith, should now have wireless network availability. We found a network loop in Meredith that caused the outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue....
Thank you for your patience. ITS has now resolved the campus wireless outage, except in Meredith Hall. If you continue to experience issues in other areas of campus, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. ITS staff is continuing to work with our vendor to restore wireless access...
Thank you for your patience. ITS has resolved the Banner Admin Pages outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/itsto report your issue. To receive outage notifications by text, opt in by texting DrakeITS2020 to phone number 226787. You first need to be signed up to...
At 12:50 p.m, ITS became aware of an outage accessing Banner Admin pages. This outage is not affecting MyDUSIS or self service Banner usage, just Banner users accessing Admin pages. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for...
ITS is still working to resolve the campus wireless network outage. While service has been restored in many areas of campus, the network team is actively working with the vendor on this issue. Additional outages could occur. We will keep you posted of progress and will let you know when this outage has been fully...
At 11:10 a.m., ITS was made aware of an outage affecting campus wireless networks. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by text, opt in by texting DrakeITS2020 to phone number...
Database maintenance will be from 6 to 9 a.m. this coming Saturday, June 19. This will affect your ability to log into all Drake systems including email, myDrake, MyDUSIS, Blackboard, and Banner. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.