Database maintenance will be from 6 to 9 a.m. this coming Saturday, Oct. 23. This will affect your ability to log into all Drake systems including email, myDrake, MyDUSIS, Blackboard, and Banner. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
ITS was made aware this morning that some users were being prompted to authenticate to Duo more than usual when accessing Microsoft applications. ITS has resolved this issue and you should not be seeing any extra prompts. If you continue to experience any issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its for...
ITS is making required updates to the core network and wireless controller system. As a result, access to the campus eduroam network (wired and wireless) will be intermittently unavailable on Sunday, October 17 from 10 p.m. until 12 a.m. We appreciate your patience while we perform this necessary maintenance. If you are unable to access the campus...
ITS is performing server maintenance. As a result, access to Banner WebXtender will be unavailable between 10:30 and 11:30 a.m. this Sunday morning. This work will not affect Banner Self Service/MyDUSIS or other Banner functions. We appreciate your patience. If you are unable to access this system after the planned maintenance window, please contact the...
Thank you for your patience. Inbound and outbound calls are working normally again. One of our external vendors experienced an issue that has now been resolved. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by...
At 9:20 a.m., ITS became aware of an inbound calling outage. This is preventing inbound calls to campus from being connected. Internal calls and outbound calls to external numbers are not affected by this issue. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has...
Microsoft reported sporadic issues with Outlook and other apps yesterday evening into this morning. These issues are now resolved per Microsoft. More information can be found at https://mspoweruser.com/outlook-com-is-now-also-down-for-some-users/.
Thank you for your patience. ITS has now resolved the myDrake outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first need to be signed up to...
At 8:15 a.m., ITS was made aware of a myDrake outage. Visitors to myDrake are seeing error messages. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by text, opt in by texting...
Thank you for your patience. ITS has now resolved the guest wireless network outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021to phone number 226787. You first need to be signed up...