Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
Category: ITS News & Announcements
Reminder: Password Manager planned outage tonight at 10pm
At 10:00 pm on Thursday, April 6, ITS will be migrating the Password Manager database. During this change, Password Manager may give notice that new connections are restricted. Please allow approximately 10 minutes for any outages to pass. If you experience issues outside this window, please call the Support Center at 515-271-3001 or visit https://service.drake.edu to report...
Self Service/Banner Admin Pages Planned Outage – Saturday, April 8 at 7 p.m. – Sunday, April 9 at 3 a.m.
ITS will be applying upgrades and patches to Banner Saturday, April 8, starting at 7 p.m. and lasting until Sunday, April 9 at 3 a.m. During this time, Self Service, Admin Pages, Workflow, eTranscripts, TouchNet, and other connected systems will be unavailable. These updates are necessary to keep our University data secure and to install...
Announcement: Changes to DUGuest wireless network starting Thursday, April 6
ITS has ongoing efforts to maintain and strengthen the security of University data and systems. To ensure the security and safety of the Drake campus, ITS will be implementing restrictions on the DUGuest wireless network. As of April 6, the types of traffic allowed on the guest network will be limited. Users connected to DUGuest...
Reminder: Card Readers Locked on Saturday, March 25
All card readers for building access will be locked for about five minutes starting at 7:00 am this Saturday, March 25, while a security patch to the system is applied. Users of the system will not be able to log in for about thirty minutes beginning at the same time. Thank you for your patience...
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
Reminder: ITS routine database maintenance on Sunday
Database maintenance will be from 6 a.m. to 9 a.m. on Sunday, March 26, 2023. This will affect your ability to log into all Drake systems including email, myDrake, MyDUSIS, Blackboard, and Banner. For a full schedule of maintenance dates for 2023 please see https://www.drake.edu/its/maintenanceschedule/.
Self Service/Banner Admin Pages Planned Outage – Sunday, March 19 7 a.m. – 12 p.m.
ITS will be updating security passwords for Banner starting Sunday, March 19 at 7:00 a.m. and lasting until 12 p.m. During this time, Self Service, Admin Pages, Workflow, eTranscripts, TouchNet, and other connected systems will be unavailable. These updates are necessary to keep our University data secure. If you experience issues outside of this window,...
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
Reminder: macOS Ventura Upgrade after February 24
ITS has tested all systems on the new macOS Ventura update, and the operating system is stable enough to allow Mac clients and users to upgrade after February 24. Feel free to upgrade yourself or contact ITS for support.