The EMS Software team is making necessary updates to EMS system. As a result, access to EMS will be unavailable between 8:00 p.m. Thursday, September 28, to 1:00 a.m. Friday, September 29. We appreciate your patience. If you are unable to access this system after the planned maintenance window, please contact the support center at...
Today, Apple released the newest version of macOS, Sonoma. ITS generally allows users to update their Drake owned computer after the first or second point release (e.g. 14.1) of the operating system. By that point all of the bugs and security issues in the operating system should be fixed, and ITS will have had the...
Thank you for your patience. ITS has now resolved the employee dashboard outage. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
At 8:00 a.m., ITS became aware that the employee dashboard is down. As a result, users may not be able to access the employee dashboard for time sheets, leave reports, or other tools. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved....
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
Database maintenance will be from 6 a.m. to 9 a.m. on Sunday, September 24, 2023. The following services will be unavailable: Banner Admin pages, Self Service, ODBC, eTranscripts, and Online Balloting. ProcessMaker will be available in a limited capacity. Please plan accordingly for your ProcessMaker and Banner projects. For a full schedule of maintenance dates...
Thank you for your patience. ITS has now resolved the Drake website being down. Users should now be able to access drake.edu. If you continue to be unable to access drake.edu, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
At 8:00 a.m., ITS became aware of a partial eduroam outage in Meredith Hall. As a result, some users may not be able to connect to the eduroam network. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your...
Microsoft Word – ITS Outage Comm Plan ITS is making updates to Citrix Remote Desktop. As a result, access to Citrix will be unavailable between 8:00 a.m. – 10:00 a.m. on Saturday, September 9. Because of this, Banner will not be available via Citrix during this window. This will not impact access to Banner on...
Thank you for your patience. ITS has now resolved the printing service interruption. If you continue to have issues printing, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.