ITS is continuing to investigate wireless performance issues reported in the residence halls. We’re working with our vendor to find the root problem. If you are having wireless issues in the residence halls, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its.
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Becky Klein
Author: Becky Klein (Becky Klein)
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Banner INB Apps Issue
ITS was recently made aware of Banner issues. This is primarily affecting people who had opened Banner sessions earlier today through Banner INB apps on VDI and try to return to them. ITS is diligently working towards a resolution. In the meantime, please try closing your open sessions and creating a new one. We’ve found...
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Students take top research awards at Des Moines University’s Annual Research Symposium
Drake University Pharmacy and Health Sciences students were participants and award winners at the DMU Research Symposium, hosted annually by Des Moines University. The Symposium recognizes the research efforts of Des Moines area medical and scientific communities. Michelle Mages, P4, won Most Outstanding Graduate Poster Presentation (Education) for her entry, Effect of participation on a...
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Wireless Connectivity Issues in the Residence Halls
ITS has been made aware of an issue that is causing intermittent wireless connectivity issues in the residence halls. We are working with our vendor, Cisco TAC, to investigate and resolve this problem. We will update you when we have additional information, and when these issues are resolved. We apologize for any inconvenience this may...
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OneDrive Notification on Drake-Owned PCs
Earlier this afternoon, many faculty and staff members using Drake-owned Windows computers saw a message pop up that offered assistance setting up OneDrive. This message was sent in error, and we apologize for any confusion that it may have caused. You do not need to do anything at this time. ITS is currently in the...
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CPHS faculty leading the way in state organizations
Three College of Pharmacy and Health Sciences at Drake University faculty members have been elected to leadership positions within their state associations. Cheryl Clarke, PH’86, Assistant Dean for Clinical Affairs and Associate Professor of Pharmacy Practice, was elected President-elect of the Iowa Pharmacy Association (IPA). Clarke will be inducted as President at the IPA Annual...
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Blackboard Outage Resolved
Thank you for your patience. ITS resolved the Blackboard outage at 1 a.m. this morning. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
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Blackboard Outage
At approximately 8:15 p.m., ITS was made aware of a Blackboard outage. At this time, connecting to Blackboard is down both from on campus and off. ITS is diligently working towards a resolution. We will provide updates and let you know when the outage has been resolved. Thank you for your patience.
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Message from the CITO
Greetings and welcome to the spring semester, Last Sunday (January 28) was Data Privacy Day, an opportunity to “create awareness about the importance of respecting privacy, safeguarding data and enabling trust.” As we are reminded on the Data Privacy Day website, “all companies are data companies today” and we all must remain committed to safeguarding...
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Meredith Network Outage Resolved
Thank you for your patience. ITS has now resolved the Meredith network outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.