Author: Becky Klein (Becky Klein)

ITS is installing a software upgrade for the EMS online room scheduling system. As a result, access to EMS will be completely unavailable between 2 and 4 p.m. on Friday, November 23. We appreciate your patience while we perform this necessary work. If you continue to have any issues after the planned maintenance window, please...

ITS is making updates to Banner. As a result, access to Banner 9, Banner/DUSIS INB, MyDUSIS, Workflow, ODBC, eTranscripts, Online Balloting, and DSAP will be completely unavailable between 7 a.m. and 7 p.m. on Saturday Nov. 17. This upgrade is being made to apply security and functionality upgrades and patches. We appreciate your patience while we perform this...

Now through November 2, ITS is holding our Student Phishing Quiz, a contest where Drake students can learn about how to identify phishing emails and fraudulent websites and learn how to keep their information safe online. The first 500 people to take the quiz will win a certificate for a free taco courtesy of Taco...

Thank you for your patience. ITS has now resolved the DUGuest wireless network outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.

At 10:45 a.m., ITS was made aware of a guest wireless network outage. The DUGuest network is currently unavailable but the DUFacStaff and DUStudent networks are unaffected. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If...

Now through November 2, ITS is holding a Phishing Quiz, a contest where Drake students can learn about how to identify phishing emails and fraudulent websites. The first 500 people to take the quiz will win a certificate for a free taco courtesy of Taco John’s. Everyone who completes the quiz will be entered to...

ITS is performing an upgrade to Banner WebXtender. As a result, access to Banner WebXtender will be completely inaccessible during this time. We appreciate your patience while we perform this necessary work. If you continue to have any issues after the planned maintenance window, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to...

Thank you for your patience. ITS has now resolved the Blackboard Grades Journey outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.

ITS continues to work with Blackboard support to resolve the Grades Journey outage, however, the issue is not yet resolved. Because midterm grades are due Monday, please input your grades directly into MyDUSIS. If you have questions or concerns about grade submission, please contact the Registrar’s office at registrar@drake.edu.

ITS is aware of an outage of the Grades Journey tool. This tool pushes grades from Blackboard to MyDUSIS. ITS is diligently working towards a resolution with Blackboard Support, however we don’t know if this will be resolved before midterm grades are due on Oct. 22. In the meantime, you can enter your grades directly...