ITS is continuing to work on resolving the myDrake outage. We are getting closer to restoring access to myDrake and anticipate that faculty, staff, and students will have access by this evening. In the meantime, please continue to visit the temporary website from my.drake.edu. If you’d like to receive these notifications via text message, opt...
ITS is continuing to work on resolving the myDrake outage. While our staff works to fully restore myDrake, we’ve launched a temporary webpage to provide access to needed resources including Blackboard, MyDUSIS, and email. When you go to my.drake.edu you’ll be directed to this page. We will provide additional updates when we have them. If...
ITS is continuing to work on resolving the Office 365 and myDrake outages. Email access is gradually being restored. We anticipate that all faculty, staff, and students should have email access by 8 p.m. We don’t currently have an estimate on when myDrake will be available. We will continue to keep you posted on progress...
Earlier today there was a Banner/MyDUSIS database outage between 11:30 a.m. and 1 p.m. In order to resolve this outage, ITS staff had to restore the system to an earlier backup. As a result, any actions taken in Banner or MyDUSIS between approximately 9:45 and 11:30 a.m. Sunday morning may not have gone through. If you made any...
The ITS support center returned to its usual location in the lower level of Carnegie Hall over break. The support center was relocated during the fall semester due to the rain event. The support center is open for walk-in assistance Monday through Thursday 8 a.m. to 6:30 p.m. and Fridays from 8 a.m. to 4:30...
Due to vendor maintenance, access to the Student Housing & Meal Plan Selection Application (StarRez) will be unavailable between 5 p.m. on Monday, January 28 and 8 a.m. on Tuesday, January 29. This outage will result in limited to no access during that time. This upgrade is being made to apply needed patches and future...
ITS is preparing for a major upgrade to the servers hosting our campus applications. This upgrade will begin Saturday, January 12 at 5 a.m. and last until 11 a.m. During this maintenance period, myDrake, MyDUSIS, Banner 9, and all related applications will be inaccessible at times. As the maintenance window continues, these applications will return...
ITS is updating eight classrooms with new instructional technology. Work began on Meredith Hall rooms 229, 233, 236, 237, 202 and 206 in December and early January. Fine Arts Complex (FAC) rooms 304 and 336 will be updated during the spring semester. This article explains why and how these classrooms were selected and how we...
Just a reminder, ITS staff are performing required server maintenance resulting in Banner users experiencing slowness during peak times. The system should return to normal service the week of January 14. We appreciate your patience while we perform this necessary work. If you continue to have any issues after the planned maintenance window, please contact...
ITS is making updates to Banner. As a result, access to Banner 9, Banner/DUSIS INB, MyDUSIS, Workflow, ODBC, eTranscripts, Online Balloting, and DSAP will be completely unavailable between 10 and 11 p.m. on Thursday, December 27. This upgrade is being made to apply security and functionality upgrades and patches. We appreciate your patience while we...