ITS continues to work with our vendor partners to resolve the issues with eBenefits. We apologize for the inconvenience and thank you for your ongoing patience. We will provide additional updates as we have them.
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Author: Becky Klein (Becky Klein)
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Dean Selected AACP Council of Deans Chair-Elect
Renae Chesnut, College of Pharmacy and Health Sciences Dean, has been elected by her peers as chair-elect of the American Association of Colleges of Pharmacy (AACP) Council of Deans. Chesnut will begin the duties of chair-elect at the Association’s annual meeting in July and will become chair of the Council in July 2021. In addition...
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ITS Support Center closing at 3 p.m. on Tuesday, Jan. 14
Due to the Democratic Debate, the ITS Support Center in Carnegie Hall will be closing at 3 p.m. on Tuesday, Jan. 14. No walk-in support will be available after 3 p.m. If you encounter technology issues, please visit service.drake.edu/its or contact after-hours support at 515-271-3001. Thank you.
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Phone Outage affecting ITS Support Center Resolved
Thank you for your patience. ITS has now resolved the ITS Support Center phone outage. You can now call the support center again if you need assistance.
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Student Printing Outage Resolved
ITS staff have now resolved the student printing issue. If you continue to experience any problems, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance
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Student Printing Outage
At 2:00 p.m., ITS was made aware of an outage that is preventing students from being able to print. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.
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Alumna Natalie Schmitz Helps Put Spasticity-Preventing Drug Through Clinical Trials
Drake University College of Pharmacy and Health Sciences (CPHS) alumna Natalie Schmitz, PH/MPA ’14, worked with a team of researchers intending to improve the lives of people with severe brain or spinal cord injuries, multiple sclerosis, and cerebral palsy as part of her Ph.D. dissertation at the University of Minnesota. Involuntary muscle contractions and spasticity...
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Database Maintenance Saturday December 21 from 6 to 11 a.m
Database maintenance will be from 6 to 11 a.m. this coming Saturday, December 21. This will affect your ability to log into all Drake systems including email, myDrake, MyDUSIS, Blackboard, and Banner. For a full schedule of upcoming maintenance dates, please see www.drake.edu/its/maintenanceschedule/.
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Welty named fellow in the American Epilepsy Society
Tim Welty, professor of pharmacy practice and director of research, innovation, and global initiatives for Drake’s College of Pharmacy and Health Sciences (CPHS), was recently named a fellow of the American Epilepsy Society (AES). AES is one of the oldest neurological professional organizations in the country that aims to promote interdisciplinary communications, scientific investigation, and...
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Reminder: ITS monthly maintenance tonight
Systems supported by ITS may be unavailable due to monthly routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2019 please see www.drake.edu/its/maintenanceschedule/