Late yesterday afternoon, ITS became aware of Citrix Workspace performance issues on Mediacom’s network. This is affecting the ability to launch applications and desktops from Drake’s Citrix Virtual Apps and Desktops for individuals who receive their home internet service from Mediacom. Applications affected include remote access to Banner, the Campus Desktop, College of Business desktop,...
Author: Becky Klein (Becky Klein)
Drake pharmacy program advances to fourth in U.S. News & World rankings
Drake University’s pharmacy program, part of the College of Pharmacy and Health Sciences, improved its ranking among private school programs from a fifth-place tie in 2017 to a fourth-place tie in the 2021 edition of U.S. News & World Report’s “America’s Best Graduate Schools.” Drake’s score in the rankings increased from 2.9 to 3.2 on...
eAccounts/Bulldog Bucks Upgrade POSTPONED
The upgrade to single sign on (SSO) for eAccounts/Bulldog Bucks that was scheduled for today has been postponed. We will update you when it is rescheduled.
eAccounts/Bulldog Bucks Upgrade Planned During Spring Break
ITS is making updates to eAccounts in order to facilitate single sign on (SSO). The eAccounts system allows you to add Bulldog Bucks to your Drake ID card. After the upgrade on Tuesday, March 17, you will no longer have to enter your credentials a second time when you access eAccounts from the myDrake portal....
Upcoming Best Practices in Distance Learning sessions
These sessions will provide an introduction to distance learning, Blackboard Learn (our learning management system), and Blackboard Collaborate Ultra (our virtual classroom/conferencing solution). Each one hour session will move quickly and will not be recorded but will include a time for Q & A. In Person SessionFriday, March 13 from 12 to 1 p.m. in...
Panopto Maintenance on Tuesday, March 10 from 7-8 p.m.
ITS is making updates to Panopto in order to provide single sign on (SSO) access. As a result, access to Panopto will be unavailable on Tuesday, March 10 from 7 to 8 p.m. During this time, users will be unable to view or upload content to and from Panopto. We appreciate your patience while we...
Panopto Planned Outage from 7 to 8 p.m. on Tuesday, March 10
ITS is making updates to Panopto in order to provide single sign on (SSO) access. As a result, access to Panopto will be unavailable on Tuesday, March 10 from 7 p.m. to 8 p.m. During this time, users will be unable to view or upload content to and from Panopto. We appreciate your patience while...
Pharmacy and Health Sciences Alumni Recognized at Health Professions Day
The College’s annual Alumni Achievement Awards were presented at Health Professions Day on February 27th. This year’s outstanding alumni included Young Alumni Achievement Award recipient, Aubrey Frette, PH’14, and Alumni Award Recipients, Sanela Bilic, PH’03, GR’03, and Gregg Brown, PH’78, LW’81. “Our 2020 Alumni Achievement Awardees are a distinguished group of individuals with many achievements,”...
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/
eAccounts Issue Affecting Printing
ITS has been made aware of an issue with eAccounts that is affecting student printing and are diligently working toward a resolution. We will provide updates and will let you know when this issue has been resolved. Thank you for your patience.


