At 1:15 p.m., ITS was made aware of certain email messages being encrypted, resulting in unusual formatting and difficulty when opening and reading them. We discovered and corrected the issue within our email system within a few minutes, but messages that were sent with encryption enabled cannot be reverted to their correct state. If you...
Author: Becky Klein (Becky Klein)
Multi-system Planned Outage on Tues. June 30 from 5 p.m. through 12:01 a.m. Wed. July 1
Due to work required to wrap up the 2020 Fiscal year that ends on June 30, access to MyDrake, MyDUSIS, Banner, Blackboard, Touchnet, eTranscripts, and other Banner-connected systems will be unavailable from Tues. June 30 from 5 p.m. through 12:01 a.m. Wed. July 1. We appreciate your patience while this necessary work is performed. If...
Xue Announced as 20-21 Vanadro – Drake Drug Development Fellow
The second Drug Development Fellow in the Vanadro – Drake University. Drug Development Fellowship will be Ivy Xue, a 2020 doctor of pharmacy graduate from the University of North Carolina Eshelman School of Pharmacy. A native of Iowa, Xue also earned a Bachelor of Arts in Health and Multidisciplinary Science from the University of Iowa in 2016. The Vanadro – Drake University Drug...
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/
Multi-system ITS Planned Outage on Sat. June 20 from 6 to 9 a.m.
ITS is performing required maintenance on our Banner student information system. As a result, access to MyDrake, MyDUSIS, Blackboard, Banner, Touchnet, and all connected systems will be unavailable between 6 and 9 a.m. on Saturday, June 20. For a more comprehensive list of affected systems, see https://drake.teamdynamix.com/TDClient/2025/Portal/KB/ArticleDet?ID=76406&SIDs=3040 We appreciate your patience while we perform this...
Upton named a 2020 AACP Walmart Scholar
Jesse Upton (P4) was named a 2020 Walmart Scholar by The American Association of Colleges of Pharmacy (AACP). He is advised in the program by Lynn Kassel, associate professor of pharmacy practice in Drake University’s College of Pharmacy and Health Sciences (CPHS). AACP and Walmart partner to help colleges and schools of pharmacy ensure there is...
Update on Microsoft service outages
The outage affecting the ITS and Facilities service portal has been resolved. Requests can once again be submitted at service.drake.edu. The outage affecting other Microsoft systems including Exchange (email and calendaring), Skype for Business (phone), Teams, and OneDrive is not yet resolved. We will continue to share with you any updates we receive from Microsoft....
Multiple Outages of Microsoft Services
Earlier this morning, ITS reported outages and service slowdowns of our Skype for Business system and the ITS and Facilities service portals. We have now learned that these issues are related. We are seeing connected reports of issues affecting systems including Exchange (email and calendaring), Skype for Business (phone), Teams, and OneDrive. These issues are...
ITS and Facilities Service Portal Outage
At 8 a.m., ITS was made aware of a partial outage of the ITS and Facilities service portal vendor, TeamDynamix. They are diligently working towards a resolution. In the meantime, you may or may not be able to access the system at service.drake.edu to request assistance. We will provide updates and will let you know...
Professor Ed Bell nears finish line of his Drake career
Ed Bell, professor of pharmacy practice, is retiring on June 30, 2020, after 30 years of service to Drake University’s College of Pharmacy and Health Sciences (CPHS). Bell received his B.S. and Pharm.D. from the University of Maryland in Baltimore. He joined CPHS and Blank Children’s Hospital in the fall of 1989. “I found the...