ITS staff have been made aware that there are some individuals across campus who are encountering issues with Teams calling. There have been reports of missing dial pads, as well as with receiving incoming calls. If you are encountering any of these issues, or others related to Teams calling, first try closing and reopening the...
All extensions numbered from 1800 to 3199 are now using Teams calling. This is around 50% of all individual office extensions. ITS staff will continue working into the evening and all office extensions should be using Teams calling by start of business tomorrow, Friday, Jan. 15. As a reminder, once your extension has been moved...
As was noted in the email sent to all faculty and staff this morning, ITS staff began moving all individual employee phone extensions to Teams calling today. All extensions numbered from 1800 to 2199 are now using Teams calling. ITS staff will move the remainder of the extensions in batches throughout this afternoon We will...
Drake University’s College of Pharmacy and Health Sciences celebrated in November the first anniversary of its strategic partnership with Tabula Rasa HealthCare® (NASDAQ: TRHC), a healthcare company advancing the field of medication safety. The partnership included the implementation of TRHC’s MedWise™ (formerly SinfoníaRx®) Medication Therapy Management (MTM) solution. As the partnership crosses the one-year mark,...
Thank you for your patience. ITS has verified the resolution of the Campus Labs Software outage. ITS will continue to monitor Campus Labs to ensure it remains accessible. If you still experience problems accessing Campus Labs, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/
Even though the support center in the lower level of Carnegie Hall is closed for walk-in visitors through at least the start of the spring semester, ITS is still available to help with your tech needs. You can always call 515-271-3001 or browse for guides or submit a request for assistance at our service portal...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/
As we previously noted, ITS is upgrading the campus phone system and moving faculty and staff to using Microsoft Teams for calling in early 2021. The Microsoft Teams client will replace traditional handsets and allow faculty and staff to make and receive telephone calls using their office extension from anywhere they are connected to the Internet. ...
Thank you for your patience. ITS has learned that the possible zoom outage has been resolved. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/itsto report your issue. To receive outage notifications by text, opt in by texting DrakeITS2020 to phone number 226787. You first need to be...