Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
Author: Becky Klein (Becky Klein)
Support Center Phones Outage Resolved
Thank you for your patience. The ITS support center phones are working again, though ITS is still consulting with our vendor to determine what went wrong. If you continue to experience issues calling the support center at 515-271-3001, please visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting...
Update on Support Center Phones Outage
ITS is still working to resolve the support center phones outage. We will keep you posted of progress and will let you know when this outage has been resolved. In the meantime, we recommend using the IT service portal at service.drake.edu/its to report any tech issues. Thank you for your continued patience. To receive outage...
Support Center Phones Outage
At 9 a.m., ITS realized there was an issue with the Support Center phones. This is causing all phone calls to the support center to be dropped. ITS is diligently working towards a resolution, in the meantime, please report any tech issues using the IT service portal at service.drake.edu/its. We will provide updates and will...
Maki appointed to the Iowa Board of Pharmacy
Governor Kim Reynolds has appointed Erik Maki, associate professor and clinical sciences department chair in the Drake University College of Pharmacy and Health Sciences (CPHS), to a three-year term on the Iowa Board of Pharmacy, effective May 1, 2021. An Iowa native, Maki received his PharmD in 2003 from the University of Iowa and completed an ASHP accredited specialty residency in pharmacotherapy at Texas Tech University. Maki joined the faculty of CPHS in 2005...
Celebrating Dr. C. Boyd Granberg’s 100-Year Legacy
Words cannot begin to describe the impact that C. Boyd Granberg, former CPHS faculty member and dean had on so many students, colleagues, and peers, but the Drake University College of Pharmacy & Health Sciences (CPHS) tried to do just that in a virtual 100th birthday celebration on April 24, 2021. Granberg turned 100 years old on May 6th, 2021. “We knew...
MyDUSIS and Banner planned outage beginning 5 p.m. on Wednesday, June 30
Due to required end of fiscal year transactions, access to Banner 9, MyDUSIS, Banner/DUSIS INB, Workflow, ODBC, eTranscripts, Online Balloting, and DSAP will be unavailable between 5 p.m. on Wednesday, June 30 and 12:01 a.m. on Thursday, July 1. We appreciate your patience. If you are unable to access this system after the planned maintenance...
Welty Appointed to International League Against Epilepsy North American Board
Tim Welty, professor of pharmacy practice and director of research, innovation, and global initiatives at Drake University’s College of Pharmacy and Health Sciences (CPHS), was elected to the International League Against Epilepsy (ILAE) – North America Commission for a five-year term. The ILAE is an organization of more than 120 national chapters and it is the world’s preeminent association of health professionals and scientists working toward a world where no...
Kassel Selected as Troyer Research Fellow
Lynn Kassel, associate professor of clinical sciences in Drake University’s College of Pharmacy and Health Sciences, has been named the 2021-2022 Ronald Troyer Research Fellow. The Fellowship was established by the Drake University Board of Trustees in 2010 to honor former provost and professor of sociology Ron Troyer and to recognize Drake faculty scholarly accomplishments. The Fellowship carries a $5,000 stipend to cover one year of research-related...
Maki Receives Levitt Distinguished Community Service Award
Erik Maki, associate professor and clinical sciences department chair, was honored with the 2020-2021 Drake University Madelyn M. Levitt Distinguished Community Service Award. The Madelyn M. Levitt Distinguished Community Service Award recognizes a faculty or staff member with a demonstrated personal commitment to volunteerism and community service as well as professional and personal values and behavior that typify...





