As of 10:00 a.m. May 19, the Ellucian issue affecting ProcessMaker and the Self Service Experience dashboard has been resolved. Users were experiencing issues accessing these services. ProcessMaker and the Self Service Experience dashboard should now be accessible. Thank you for your patience. If you are still experiencing issues with these services, visit service.drake.edu/its, call...
As of 9:30 a.m. May 19, ITS has been made aware of an Ellucian issue affecting ProcessMaker and the Self Service Experience dashboard. Users may not be able to access these services or may experience service interruptions. Admin Pages and Self Service applications are not currently impacted. We are working with Ellucian to determine the...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
The College of Pharmacy and Health Sciences (CPHS) held the annual Professional Hooding and Commencement Ceremony for professional program students on Friday, May 12th, 2023. The 63 Bachelor of Science in Health Sciences undergraduate students participated in the University Undergraduate Commencement Ceremony held on Saturday, May 13th. Receiving their degrees and doctoral hoods during the...
On Thursday, May 18, ITS will be processing a change to the security policies for Drake networks. No service outage is anticipated, and access to campus systems will not be impacted. Please contact ITS online at service.drake.edu/its, by phone at 515-271-3001, or by visiting the lower level of Carnegie Hall to report an issue.
Microsoft has started using number matching in Microsoft Authenticator in place of approval requests. As you sign in to myDrake, Banner, and other campus resources protected by multi-factor authentication (MFA), you will be prompted to enter the code presented on your computer screen into Microsoft Authenticator. Number matching enhances security by ensuring you’re the person...
As of 3:30 p.m. May 12, ITS has resolved the campus systems interruption. Some graduating seniors were not able to access online resources due to a timing error. All systems should now be available. Thank you for your patience. If you continue to have service interruptions, please submit a ticket at service.drake.edu/its, call 515-271-3001, or...
As of 1:30 p.m. May 12, ITS has been made aware that some graduating seniors are not able to access online resources, including Blackboard and eduroam. This is due to a timing error. We are working to resolve the issues as quickly as possible. Thank you for your patience.
Microsoft has started using number matching in Microsoft Authenticator in place of approval requests. As you sign-in to myDrake, Banner, and other resources protected by multi-factor authentication (MFA), you will be provided a number that you enter into Microsoft Authenticator. Number matching enhances security by ensuring you’re the person signing in. For questions, please contact...
Beginning this weekend, all devices using Windows 7 or 8 operating systems or macOS 10.15 (Catalina) or lower will be blocked from accessing Drake networks. This change will occur at 9:00 p.m. Sunday, May 14. Due to our security requirements, we need to ensure that non-vendor supported, older operating system versions are not accessing Drake networks. Once a vendor no longer supports security updates for...