ITS will be applying updates and patches to PaperCut, the campus printing service, on Thursday, April 20 at 9 p.m. This update will address security issues with the current version of PaperCut. The change will occur during routine ITS maintenance and is not anticipated to cause an outage. Please allow 15 minutes for the update to be completed and possible disruptions.
ITS prioritizes your information security and safety, and we are doing our part to protect resources and data. If you experience issues outside this window, please call the Support Center at 515-271-3001 or visit https://service.drake.edu to report your issue. Thank you for your patience as we continue to strive to provide superior service.