Thank you for your patience. ITS has now resolved the service interruptions that occurred on 10/4/2023. For further ITS assistance, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
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Author: Becky Klein (Becky Klein)
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Campus Systems Service Interruption
At 12:20 p.m. ITS became aware of potential campus service interruptions for some users, including but not limited to issues relating to printing, using Citrix Remote Desktop/VDI, and making calls via Teams. Some users are experiencing interruptions with these services. Please connect to eduroam to avoid potential impacts. ITS is diligently working towards a resolution....
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Computer Lab Login Issue Resolved
Thank you for your patience. ITS has now resolved the login issue impacting lab and classroom shared Mac computers. If you continue to have network connection issues with these devices, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
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CPHS Welcomes MAT Class of 2025 During Blue Coat Ceremony
Drake University’s fifth cohort of students in the Masters of Athletic Training (MAT) program were formally welcomed into the profession during the Blue Coat Ceremony on Sept. 22, 2023, in the Shivers Courtside Club of the Knapp Center. First-year MAT students Aziz Jdai, Kaylee Larson, Sami Miller, Tyler Otto, Mac Pursell, Aayushi Sarkar, Darinka Stepan,...
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EMS Planned Outage from 8 p.m. – 1.m. Thursday, Sept. 28
The EMS Software team is making necessary updates to EMS system. As a result, access to EMS will be unavailable between 8:00 p.m. Thursday, September 28, to 1:00 a.m. Friday, September 29. We appreciate your patience. If you are unable to access this system after the planned maintenance window, please contact the support center at...
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macOS Sonoma Release
Today, Apple released the newest version of macOS, Sonoma. ITS generally allows users to update their Drake owned computer after the first or second point release (e.g. 14.1) of the operating system. By that point all of the bugs and security issues in the operating system should be fixed, and ITS will have had the...
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Employee Dashboard Outage Resolved
Thank you for your patience. ITS has now resolved the employee dashboard outage. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
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Employee Dashboard Outage
At 8:00 a.m., ITS became aware that the employee dashboard is down. As a result, users may not be able to access the employee dashboard for time sheets, leave reports, or other tools. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved....
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Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
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Iowa Rural Health Association partners with Drake University College of Pharmacy & Health Sciences for enhanced management services
The Iowa Rural Health Association (IRHA) is pleased to announce a new collaboration with Drake University’s College of Pharmacy & Health Sciences. This innovative partnership will bring enhanced management services to IRHA, leveraging the expertise of Drake University’s renowned faculty, staff, and students. Under this collaboration, Drake’s College of Pharmacy & Health Sciences will assume...