On Friday, July 28, from 5:00 – 7:00 p.m., ITS will be performing necessary security upgrades to the Citrix Remote Desktop system. Please plan accordingly for service interruptions during this window.
Additionally, please note that Banner access through Citrix will be unavailable. To access Banner, you must be connected to a secure Drake network. Thank you for your cooperation.
If you experience service interruptions outside this window, please call 515-271-3001, submit a ticket online at service.drake.edu/its, or visit the lower level of Carnegie Hall.
To receive outage notifications by text, opt in by signing up through Bulldog Alerts in myDrake and texting DrakeITSALERTS to phone number 226787.