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Author: Carla Herling (Carla Herling)

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ITS News & Announcements

Campus Printing Planned Outage from 4:00 to 4:15 p.m.
 Today

ITS has received reports of sporadic printing issues for faculty and staff across campus. In order to resolve this issue, we will be restarting the printing system. As a result, campus printing will be unavailable between 4:00 and 4:15 p.m. today. We appreciate your patience. If you are unable to print after the planned maintenance window, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report...

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ITS Alert

eduroam Wireless Network Outage Resolved

Thank you for your patience. ITS has now resolved the eduroam outage. If you continue to experience issues accessing the eduroam campus wireless network, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first...

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ITS Alert

eduroam Wireless Network Outage

At 2:40 p.m., ITS was made aware of an outage of the campus wireless network, eduroam. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by text, opt in by texting DrakeITS2021 to...

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ITS Alert

Important security update for Apple/Mac users

Apple has just released news of a major security flaw with its current operating system. iPhone, iPad, Apple Watch and Mac users should update their software as soon as possible. More information can be found at https://www.cnet.com/tech/services-and-software/apple-ios-14-8-pegasus-security-fix-all-iphone-users-urged-to-update-immediately/

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ITS News & Announcements

Bulldog Bucks Outage Resolved

At 12:58 p.m., ITS learned of an outage affecting access to the Bulldog Bucks site for some individuals. As of 1:30 p.m., the outage appears to be resolved. If you continue to experience any issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.

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ITS News & Announcements

myDrake Student Access Outage Resolved Last Night

At 9 p.m. last night, Tuesday, August 17, ITS learned of an outage affecting student access to myDrake. At 9:36 p.m. last night, ITS staff resolved the issue. If you are a new student and continue to experience any issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.