ITS has received reports of sporadic printing issues for faculty and staff across campus. In order to resolve this issue, we will be restarting the printing system. As a result, campus printing will be unavailable between 4:00 and 4:15 p.m. today. We appreciate your patience. If you are unable to print after the planned maintenance window, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report...
Author: Carla Herling (Carla Herling)
UPDATE: ITS routine database maintenance announced for Saturday POSTPONED
The database maintenance that was originally announced for tomorrow, Saturday, Sept. 25 from 6 to 9 a.m. is being postponed to Saturday, Oct. 23. Sorry for any confusion. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
Reminder: ITS routine database maintenance on Saturday
Database maintenance will be from 6 to 9 a.m. this coming Saturday, Sept. 25. This will affect your ability to log into all Drake systems including email, myDrake, MyDUSIS, Blackboard, and Banner. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
eduroam Wireless Network Outage Resolved
Thank you for your patience. ITS has now resolved the eduroam outage. If you continue to experience issues accessing the eduroam campus wireless network, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first...
eduroam Wireless Network Outage
At 2:40 p.m., ITS was made aware of an outage of the campus wireless network, eduroam. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by text, opt in by texting DrakeITS2021 to...
Important security update for Apple/Mac users
Apple has just released news of a major security flaw with its current operating system. iPhone, iPad, Apple Watch and Mac users should update their software as soon as possible. More information can be found at https://www.cnet.com/tech/services-and-software/apple-ios-14-8-pegasus-security-fix-all-iphone-users-urged-to-update-immediately/
Bulldog Bucks Outage Resolved
At 12:58 p.m., ITS learned of an outage affecting access to the Bulldog Bucks site for some individuals. As of 1:30 p.m., the outage appears to be resolved. If you continue to experience any issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
myDrake Student Access Outage Resolved Last Night
At 9 p.m. last night, Tuesday, August 17, ITS learned of an outage affecting student access to myDrake. At 9:36 p.m. last night, ITS staff resolved the issue. If you are a new student and continue to experience any issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.