Author: Carla Herling (Carla Herling)

Sign up for one of the upcoming Tech Tuesday events. These 50 minute sessions will include time for Q&A and will provide you with resources to use technology more efficiently in your job (and possibly your life). Some Tech Tuesday topics are being offered twice, please register by session. Tuesday, August 28: Setting up Your...

Thank you for your patience. ITS has now resolved the Software Downloads (E-Academy) Outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.

ITS has been made aware of a vendor outage affecting software downloads (E-Academy). Currently no one is able to log in and download software either through blueView or myDrake. If anyone attempts to access E-Academy they are unable to log in and see an error screen. ITS staff are working with our vendor towards a...

Each month we’ll have different topics designed to provide you with resources to use technology more efficiently in your job (and possibly your life). Some Tech Tuesday topics are being offered twice, please register by session. All sessions will be 50 minutes, including time for Q&A. UPCOMING DATES & TOPICS: Tuesday, August 21, 2018: Getting...

ITS was working on updating security certificates last week and we are still having some ongoing issues as a result. All systems are working, but you may encounter a message when logging into a Drake-connected site that says, “Your connection is not secure.” If you see this message, click the Advanced button and accept the...

Access to myDUSIS, eTranscripts, and some other myDrake and blueView functions will be unavailable tonight between 7 and 8 in order to restore Touchnet access. Faculty, staff, and students will still be able to log into both myDrake and blueView. We appreciate your patience while we perform this necessary work. If you continue to have...

Have you tried out the new internal campus portal, myDrake? Visit my.drake.edu, your new gateway to campus information, resources, and functions. You’ll see links to the tools you need regardless of your campus role(s). Once you sign into myDrake, your login credentials will be shared with additional applications. ITS staff is working on connecting as...

Thank you for your patience. ITS has now resolved the blueView outage, however, we hope you’ll keep using our new campus portal, myDrake. Not sure where to get started? Visit the myDrake how-to guides at https://drake.teamdynamix.com/TDClient/KB/?CategoryID=10692. If you continue to experience issues when logging into blueView, please contact the Support Center at 515-271-3001 or visit...

At 8:40 a.m., ITS was made aware of a blueView outage. ITS is diligently working towards a resolution, but in the meantime, please use our new campus portal, myDrake by going to my.drake.edu. We will provide updates on blueView’s status. Thank you for your patience. If you’d like to receive these notifications via text message,...

ITS staff made an update to a security certificate yesterday related to the wireless networks. As a result, individuals using iOS devices (iPhones) or Mac computers are likely to be prompted to accept a new certificate. If you get a screen like the one below, please trust the new certificate. If you encounter any issues...