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Author: Carla Herling (Carla Herling)

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ITS News & Announcements

Intermittent Access Issues Resolved

Thank you for your patience. The connection to our secondary data center has been restored and there are no longer intermittent access problems affecting email, myDrake and other campus systems. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its for assistance. If you’d like to receive these notifications...

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ITS News & Announcements

Off-Campus Access to Drake Resources Restored

Earlier this morning ITS learned of an issue affecting off-campus access to Drake systems. Because of the nature of this outage, we were unable to post to our standard communication channels. This issue has now been resolved by ITS staff. If you continue to experience any problems, please contact the Support Center at 515-271-3001 or...

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Wireless Internet Connection Issues

At approximately 8:30 a.m., ITS was made aware of issues impacting the campus network. It appears to be sporadic in nature, preventing wireless connections to internet resources. Wired connections appear to be unaffected. ITS is diligently working toward a resolution. We will provide updates and will let you know when this outage has been resolved....