Systems supported by ITS may be unavailable due to monthly routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2019 please see www.drake.edu/its/maintenanceschedule/
Author: Carla Herling (Carla Herling)
Intermittent Access Issues Resolved
Thank you for your patience. The connection to our secondary data center has been restored and there are no longer intermittent access problems affecting email, myDrake and other campus systems. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its for assistance. If you’d like to receive these notifications...
WordPress Sporadic Outages Resolved
Thank you for your patience. ITS has now resolved the sporadic WordPress website outages. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its for assistance.
MyDUSIS Planned Outage on Friday, June 7 from 5 to 6 a.m.
MyDUSIS will be unavailable on Friday June 7 between 5 and 6 a.m. while ITS applies a critical security patch. During this brief window, all MyDUSIS functionality (including time sheets, leave reports, degree audits, and viewing grades) will be unavailable. We appreciate your patience while we perform this necessary work. If you continue to have...
OnCampus and Faculty WordPress Sites Outage Resolved
Thank you for your patience. ITS has now resolved the OnCampus and other wp.drake.edu websites outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
OnCampus and Faculty WordPress sites Outage
At 12:35 p.m., ITS was made aware of an outage affecting the OnCampus website as well as other Faculty websites on the wp.drake.edu network. Anyone who tries to visit these sites both from on-campus or off-campus will see an error message and be unable to access any content. ITS is diligently working towards a resolution....
StarRez Planned Outage on Sunday, June 2 from 7 to 9 p.m.
StarRez, our housing portal, will be unavailable between 7 and 9 p.m. on Sunday June 2 due to routine maintenance. If you need to make housing deposits, you can use the eAccounts site. All other housing tasks will be unavailable until maintenance is complete. Thank you for your patience.
Off-Campus Access to Drake Resources Restored
Earlier this morning ITS learned of an issue affecting off-campus access to Drake systems. Because of the nature of this outage, we were unable to post to our standard communication channels. This issue has now been resolved by ITS staff. If you continue to experience any problems, please contact the Support Center at 515-271-3001 or...
Wireless Internet Connection Issues
At approximately 8:30 a.m., ITS was made aware of issues impacting the campus network. It appears to be sporadic in nature, preventing wireless connections to internet resources. Wired connections appear to be unaffected. ITS is diligently working toward a resolution. We will provide updates and will let you know when this outage has been resolved....
Reminder: ITS monthly maintenance tonight
Systems supported by ITS may be unavailable due to monthly routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2019 please see www.drake.edu/its/maintenanceschedule/