Author: Carla Herling (Carla Herling)

ITS staff have now resolved the student printing issue. If you continue to experience any problems, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance

At 2:00 p.m., ITS was made aware of an outage that is preventing students from being able to print. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.

Database maintenance will be from 6 to 11 a.m. this coming Saturday, December 21. This will affect your ability to log into all Drake systems including email, myDrake, MyDUSIS, Blackboard, and Banner. For a full schedule of upcoming maintenance dates, please see www.drake.edu/its/maintenanceschedule/.

Systems supported by ITS may be unavailable due to monthly routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2019 please see www.drake.edu/its/maintenanceschedule/

ITS is making updates to Banner. As a result, access to systems including Banner 9, Banner/DUSIS INB, MyDUSIS, Workflow, ODBC, eTranscripts, Online Balloting, and DSAP will be completely unavailable between 6 a.m. and 6 p.m. on Saturday Dec. 7. This upgrade is being made to apply security and functionality upgrades and patches. We appreciate your...

Systems supported by ITS may be unavailable due to monthly routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2019 please see www.drake.edu/its/maintenanceschedule/

This fall, ITS launched eduroam (education roaming), a new wireless network at Drake. Faculty, staff, and students can access the eduroam wireless network at any eduroam-participating institution worldwide. By connecting to eduroam on campus, using your Drake email and password, you will be able to use the eduroam network whenever you travel to an eduroam-participating...

Just about two months ago, we made the switch from the DUStudent wireless network to eduroam. How’s eduroam working for you? Are you having any wireless network coverage issues on eduroam? Connection problems in your room? Or your classroom? Let us know. Report any issues connecting to eduroam by submitting a Wireless Network Issue report in our...

In a September OnCampus article, I introduced an upcoming change designed to improve the security of Drake-owned computers. This change will remove always-on administrator access to help prevent web, email, and file-based attacks. When changes that require administrator access are needed, the Make Me Admin tool can be used to receive temporary administrator access for...

ITS updated the labels on incoming email messages in early July. Since then, we’ve received great feedback about the prominence, functionality, and wording. Based on that feedback, we’ll be making some additional changes on November 3.   The existing red label will continue to be the default for all email coming from outside Drake. To better...