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Author: Carla Herling (Carla Herling)

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ITS Alert

Multi-System Campus Outage Resolved

At 8:00 a.m., ITS became aware of a multi-system campus outage. As a result, Password Manager (password.drake.edu), Papercut (print.drake.edu), and EMS were briefly unavailable. ITS was able to resolve the outage at 8:20 a.m. If you continue to experience any issues accessing these systems, please contact the support center at 515-271-3001 or visit service.drake.edu/its for...

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ITS Alert

Printing Outage

At 12:30 p.m., ITS became aware of a printing outage. As a result, individuals may not be able to submit print jobs using queues on their computer. ITS is investigating the matter. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.

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ITS News & Announcements

Self Service Changes

Self Service has now replaced MyDUSIS. Here are the changes you can expect as of today: On myDrake: The MyDUSIS link in the Commonly Used Apps section of myDrake has been replaced with Self Service and goes to a new landing page (see navigation guide linked below) The My Information link has been removed from...