StarRez, our housing portal, will be unavailable between 7 and 9 p.m. on Sunday June 2 due to routine maintenance. If you need to make housing deposits, you can use the eAccounts site. All other housing tasks will be unavailable until maintenance is complete. Thank you for your patience.
Thank you for your patience. ITS has now resolved the Harmon and Medbury network outage. These were caused by power issues due to area storms. If you continue to experience problems, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message,...
At 8:30 a.m., ITS was made aware of a network outage affecting Harmon Fine Arts and Medbury. This is affecting all wired and wireless in the buildings. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If...
Earlier this morning ITS learned of an issue affecting off-campus access to Drake systems. Because of the nature of this outage, we were unable to post to our standard communication channels. This issue has now been resolved by ITS staff. If you continue to experience any problems, please contact the Support Center at 515-271-3001 or...
Thank you for your patience. ITS has now resolved the internet routing issue that caused interruptions to wireless service this morning. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its for assistance. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to...
At approximately 8:30 a.m., ITS was made aware of issues impacting the campus network. It appears to be sporadic in nature, preventing wireless connections to internet resources. Wired connections appear to be unaffected. ITS is diligently working toward a resolution. We will provide updates and will let you know when this outage has been resolved....
Systems supported by ITS may be unavailable due to monthly routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2019 please see www.drake.edu/its/maintenanceschedule/
ITS is performing an upgrade to the Blackboard Transact system on Sunday, May 26 from 9 a.m. to 1 p.m. As a result, during this time no one will be able to update or use Bulldog Bucks, make payments or deposits via E-accounts, print (students only), or use vending machine scanners. This maintenance will not...
Tomorrow morning (Thursday, May 23) at 7:30 a.m., ITS will be renewing a certificate on one of the servers that supports authentication to the wireless network. This change will result in prompts to accept the new certificate on any non-Drake owned devices connecting to the secure wireless networks – both DUStudent and DUFacStaff. Please accept...
Drake’s Internet Service Providers have resolved the system issues that caused intermittent internet service interruptions earlier today. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its for assistance.