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ITS News & Announcements

Update on Citrix Workspace Performance Issues with Mediacom

ITS is continuing to work with Mediacom on resolving the issues around Citrix Workspace. We will continue to keep you posted of progress and will let you know when this outage has been resolved. Thank you for your continued patience. While we work with Mediacom to solve the issue, anyone affected should instead visit https://vdi.drake.edu/ from a...

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ITS News & Announcements

Citrix Workspace Performance Issues on Mediacom Internet Connections

Late yesterday afternoon, ITS became aware of Citrix Workspace performance issues on Mediacom’s network. This is affecting the ability to launch applications and desktops from Drake’s Citrix Virtual Apps and Desktops for individuals who receive their home internet service from Mediacom. Applications affected include remote access to Banner, the Campus Desktop, College of Business desktop,...

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ITS News & Announcements

Upcoming Best Practices in Distance Learning sessions

These sessions will provide an introduction to distance learning, Blackboard Learn (our learning management system), and Blackboard Collaborate Ultra (our virtual classroom/conferencing solution). Each one hour session will move quickly and will not be recorded but will include a time for Q & A. In Person SessionFriday, March 13 from 12 to 1 p.m. in...