ITS is updating Campus Labs in order to facilitate single sign on (SSO). Campus Labs is the company that CPHS and SOE use to administer their course evaluations. In order to make this change, Campus Labs may be unavailable on Tuesday March 16 from 12 to 12:30 p.m. If you are unable to access this system after...
Blackboard Learn requires scheduled maintenance to maintain updated security measures. As a result, access to Blackboard Learn will be unavailable starting Sunday night March 15 at 10 p.m. until 3 a.m. on Monday morning, March 16. This is an update from the originally announced schedule of Saturday night until Sunday morning. We appreciate your patience....
Blackboard Learn requires scheduled maintenance to maintain updated security measures. As a result, access to Blackboard Learn will be unavailable starting Saturday night March 14 at 10 p.m. until 3 a.m. on Sunday morning, March 15. We appreciate your patience. If you are unable to access this system after the planned maintenance window, please contact...
The issue that was causing updates to drake.edu not to publish has now been resolved. If you encounter further issues, please reach out to Jeremy Sievers in University Communications and Marketing.
Reports have been made of changes to drake.edu website pages not publishing. ITS and University Communications and Marketing are investigating the issue and hope to have a resolution soon. We appreciate your patience in the meantime. Thank you!
At 10:30 a.m., ITS learned of an outage affecting WiFi access on campus. At 10:45 a.m.,ITS staff resolved the issue. If you continue to experience any problems, please contact the support center at515-271-3001 or visit service.drake.edu/its for assistance.
Thank you for your patience. ITS has now resolved the outage affecting the support center phone number at 271-3001. You should now be able to reach ITS support either by phone or the online service portal at service.drake.edu/its. To receive outage notifications by text, opt in by texting DrakeITS2020 to phone number 226787. You first...
ITS is still working to resolve the support center phones outage affecting 515-271-3001. In the meantime, please continue to report any technical issues by visiting the IT service portal at service.drake.edu/its. We will keep you posted of progress and will let you know when this outage has been resolved. Thank you for your continued patience....
The ITS support center phone line at 515-271-3001 is currently unavailable. In the meantime, if you encounter tech issues, please submit a request through the online service portal at service.drake.edu/its and an ITS staff member will still be able to assist you. We are investigating the cause of this outage and apologize for any inconvenience...
Thank you for your patience. ITS has now resolved the intermittent network outage. The network authentication system was not operating correctly, so ITS worked with the vendor to resolve the issues on that system. Access to the network should now be restored, including connectivity to the guest wireless network. If you continue to experience issues,...