At 12:58 p.m., ITS learned of an outage affecting access to the Bulldog Bucks site for some individuals. As of 1:30 p.m., the outage appears to be resolved. If you continue to experience any issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.
Thank you for your patience. ITS has now resolved the Citrix (VDI) outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021to phone number 226787. You first need to be signed up to...
At 7:40 a.m., ITS was made aware of a Citrix (VDI) outage. This is affecting connections to Citrix from on and off campus. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
At 9 p.m. last night, Tuesday, August 17, ITS learned of an outage affecting student access to myDrake. At 9:36 p.m. last night, ITS staff resolved the issue. If you are a new student and continue to experience any issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.
Thank you for your patience. ITS has now resolved the student printing outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first need to be signed up...
At 12:20 p.m., ITS was made aware of a student printing outage. This outage is only related to student printing, and faculty and staff are not affected. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To...
Thank you for your patience. ITS has now resolved the Panopto outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first need to be signed up to...
At 1:10pm, ITS was made aware of a Panopto outage. This is affecting Blackboard Ultra courses configured to use Panopto for content creation and distribution. ITS is diligently working with Panopto towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To...
Thank you for your patience. ITS has now resolved the Password Gateway outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/itsto report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021to phone number 226787. You first need to be signed up to receive...