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Category: ITS News & Announcements

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Banner Monthly Maintenance Thursday, Aug 17 at 9 p.m. – Friday, Aug 18 at 12 a.m.

Tonight, starting at 9 p.m. and lasting until 12 a.m. Friday, all Banner (DUSIS) servers will be rebooted as part of our Monthly Maintenance cycle. During these reboots, access to blueView, MyDUSIS, DUSIS (INB) Forms, Workflow, eTranscripts, Job Submission, and ODBC (Microsoft Access) will be sporadic.   If you continue experiencing issues after this window,...

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IT Service Portal Information Sessions this week

ITS launched a new service portal in May. This site allows faculty, staff, and students to learn about technology services available, browse our knowledge base for how-to technology guides, or get assistance with an issue. Want to learn how to use this new site? Been using it and have questions? Come to a demonstration to...

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Internet Slowness Issues Across Campus

At 9:00 a.m., ITS was made aware of internet slowness across campus on both wireless and wired connections. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.

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MyDUSIS Outage Resolved

Thank you for your patience. ITS has now resolved the MyDUSIS outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.

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MyDUSIS Outage

At 6:45 a.m., ITS was made aware of a MyDUSIS outage. MyDUSIS is the self-service portion of the Drake University Shared Information System (DUSIS). As a result of this outage, Drake faculty, staff, and students cannot currently access time cards, registration, grade entry, payment, and other MyDUSIS functions. ITS is diligently working towards a resolution....

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Completed – Banner Planned Outage from 8 a.m. – 12 p.m. Saturday, August 5

ITS has completed the change of system passwords on our Banner ERP system. Users may begin to access blueView, MyDUSIS, DUSIS (a.k.a INB/Banner Forms), Job Submission, ePrint, and ODBC starting at 10:45 a.m. on Saturday, August 5. Password changes are an important part of the overall IT security strategy to protect campus data. We appreciate...

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Automated Password Emails

ITS has been contacted by alumni and other Drake community members who were concerned by an email they had received notifying them that their password was expiring. Even though Drake email addresses expire, Drake ID numbers do not. If you want to continue to have access to blueView for resources like tax forms, and transcripts,...