ITS has learned that some individuals, especially those on Android devices, are encountering issues when attempting to enroll in the new opt-in ITS outage notifications text service. We have reached out to our vendor and are investigating the cause of the issue. We apologize for any inconvenience this is causing and will provide an update...
Home
Becky Klein
Author: Becky Klein (Becky Klein)
Post
Opt In to Receive ITS Outage Notifications via Text
ITS invites you to opt in to a new text message service to stay informed about any unexpected technology outages. This new notification system is in addition to our usual communication channels of the ITS website, blueView login screen, IT Service Portal, and the ITS Twitter account. You can opt in to be notified of...
Post
Meet a new CPHS Bulldog: Aamir Walton
Aamir Walton, Advancement Officer liaison to the College of Pharmacy and Health Sciences and the School of Education What is your role at Drake and what drew you here? My responsibilities consist of connecting alumni, parents, and friends to Drake in ways most meaningful to them, securing resources, assisting in alumni events, and managing...
Post
Blackboard Maintenance from March 3 at 11 p.m. until March 4 at 3 p.m.
Blackboard is performing planned maintenance to their systems. As a result, access to SafeAssign and textbook publisher tools may be unavailable during this maintenance window. General Blackboard access should be unaffected.
Post
Lynda.com Outage Resolved
Lynda.com has resolved their outage and access to the site has now returned.
Post
Lynda.com Outage
At 8:30 this morning, ITS was made aware of a service interruption in the Lynda.com service. They are working on resolving the issue, and the service will hopefully return soon. Thanks for your patience.
Post
Wireless Connectivity Issues in the Residence Halls Resolved
Thank you for your patience. ITS has now resolved the wireless performance issues reported in the residence halls. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its.
Post
Banner INB Apps Issue Resolved
Thank you for your patience. ITS has now resolved the Banner INB apps issue. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Post
Update on Wireless Connectivity Issues in the Residence Halls
ITS is continuing to investigate wireless performance issues reported in the residence halls. We’re working with our vendor to find the root problem. If you are having wireless issues in the residence halls, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its.
Post
Banner INB Apps Issue
ITS was recently made aware of Banner issues. This is primarily affecting people who had opened Banner sessions earlier today through Banner INB apps on VDI and try to return to them. ITS is diligently working towards a resolution. In the meantime, please try closing your open sessions and creating a new one. We’ve found...