Faculty, staff, and students are invited to opt in to a new text message service to receive alerts regarding unexpected technology outages. Opt in by texting DrakeITS2018 to phone number 226787. Text messages will only be sent between the hours of 7:30 a.m. and 9 p.m. This new notification system is in addition to ITS’...
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Becky Klein
Author: Becky Klein (Becky Klein)
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blueView Outage Resolved
Thank you for your patience. ITS has resolved the blueView outage and we have removed the temporary web page. We will continue to monitor the system over the weekend. If you experience issues accessing blueView, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you would like to receive...
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Temporary Links to Campus Resources Now Available
ITS staff is still working to restore blueView, but we have now provided access to key campus services including MyDUSIS at blue.drake.edu. From there you will sign in to get access to make payments, view your email, visit Blackboard, view time sheets and leave reports, among other functions. In order to ensure that you can...
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blueView and MyDUSIS Outage Update
ITS is continuing to work on resolving the blueView and MyDUSIS outage. Our focus is on restoring access to key systems. We will continue to keep you posted on progress and will let you know when this outage has been resolved. Thank you for your continued patience. If you’d like to receive these notifications via...
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Office 365 Account Maintenance
This week ITS is upgrading the system responsible for creation, synchronization, and maintenance of accounts in Office 365. Drake uses Microsoft Office 365 for services including email, calendaring, contacts, and cloud storage. While we don’t anticipate any issues due to this maintenance, it’s possible that a small number of accounts could be briefly disabled. This...
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Brady to join the Masters in Athletic Training Program
Another important piece is in place for the new Masters in Athletic Training program in the College of Pharmacy and Health Sciences at Drake University. Dr. Megan Brady will be the Director of Athletic Training Experiential Education beginning August 20, 2018. The first class of athletic training students will begin in the fall of 2019....
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Update on Issues with Enrolling in ITS Opt-in Notifications
We have learned that in addition to some Android devices, there may be particular issues for people on the Sprint network. Our vendor is still investigating the cause of the issue. We apologize for any inconvenience this is causing and will provide an update when we know more. Thank you!
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Issues Enrolling in Opt-in ITS Outage Notifications
ITS has learned that some individuals, especially those on Android devices, are encountering issues when attempting to enroll in the new opt-in ITS outage notifications text service. We have reached out to our vendor and are investigating the cause of the issue. We apologize for any inconvenience this is causing and will provide an update...
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Opt In to Receive ITS Outage Notifications via Text
ITS invites you to opt in to a new text message service to stay informed about any unexpected technology outages. This new notification system is in addition to our usual communication channels of the ITS website, blueView login screen, IT Service Portal, and the ITS Twitter account. You can opt in to be notified of...
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Meet a new CPHS Bulldog: Aamir Walton
Aamir Walton, Advancement Officer liaison to the College of Pharmacy and Health Sciences and the School of Education What is your role at Drake and what drew you here? My responsibilities consist of connecting alumni, parents, and friends to Drake in ways most meaningful to them, securing resources, assisting in alumni events, and managing...