Author: Becky Klein (Becky Klein)

Our new internal campus portal, myDrake, is now live. Visit my.drake.edu, to access your new gateway to campus information, resources and functions. You’ll see links to the tools you need whether you’re student, faculty, staff, parent, or have several different roles.   Once you sign into myDrake, your login credentials will automatically be shared with additional applications, like MyDUSIS. ITS staff is working...

ITS has now conditionally resolved the www.drake.edu homepage outage. The page now loads, however, some formatting and image issues continue throughout the website. If are unable to access the website at all, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. Thank you for your patience.

In preparation for the launch of the new myDrake portal later this month, we’re rolling out a new login screen for Office 365. The current screen will continue to be used for other applications including TeamDynamix and Slate. Here’s the current screen:         This new screen, shown below, will replace the current...

Students, faculty, and staff should no longer see error messages on the home tab in blueView. Unfortunately, errors like these may be more common as blueView ages. We will address them as we can when they occur. When we launch myDrake later this summer we will no longer encounter these types of issues. For more...

In preparation for the launch of the new myDrake portal later this month, we’re rolling out a new login screen for Office 365. The current screen will continue to be used for other applications including TeamDynamix and Slate. Here’s the current screen:         This new screen, shown below, will replace the current...

Drop in for one of the final three offerings of OneDrive transition sessions led by ITS. We will discuss how adopting OneDrive can positively impact our campus collaboration, security, and anytime/anywhere access to individual files. We will also cover the installation for users who have not started the process (please bring your computer If you need assistance...

ITS is in the process of updating Sophos Antivirus software across campus over the next few weeks and moving it to a new server. Please check Sophos to ensure you are up to date. If you are not sure how to verify this, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report...

Our vendor has resolved their issues and can now take after hours support calls. Thank you for your patience and we apologize for any inconvenience this outage may have caused. Jerome Hilscher

After-hours phone support is currently unavailable. If you have a technology issue, please submit a request at service.drake.edu/its. Our after-hours support vendor anticipates that phone support will be restored by 9:00 p.m. Thank you for your patience. 

ITS is making updates to Banner/DUSIS. As a result, access to myDUSIS, Banner, eTranscripts, Banner INB, Job Submission, Workflow, and some blueView functions will be unavailable between 6 a.m. and 6 p.m. this Saturday, May 5. Faculty, staff and students will still be able to log into blueView, but some functions will be down. This...