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Author: Becky Klein (Becky Klein)

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ITS Alert

Resolved: Wireless Network Issues

ITS has resolved the wireless network issue. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its or calling 515-271-3001.  To receive SMS outage notifications, opt in by texting DrakeITSALERTS to phone 226787. Make sure you’re signed up to receive text Bulldog Alerts; check your...

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ITS Alert

Update: Wireless Network Issues

ITS staff and our vendor, Cisco, have identified a recent system change that caused the wireless network issue. We’ve implemented a workaround, and at this point all users should be able to connect normally to our wireless networks, including eduroam and DUGuest. We continue to work on fully restoring service; we’ll keep you posted on...

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ITS Alert

Wireless Network Issues

ITS staff are aware of and investigating reports of wireless connectivity issues, which may cause the inability to connect to the eduroam and DUguest networks. Individuals who are currently connected should not disconnect, or they may not be able to get back online. Wired connections are not impacted at this time. We’ll provide updates as...

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CPHS Alumni Achievement Awards Announced 

The College of Pharmacy and Health Sciences’ annual Alumni Achievement Awards were presented at Health Professions Day on February 22, 2024. This year’s outstanding alumni included Young Alumni Achievement Award recipients Adati Tarfa and Emily Larson and Alumni Achievement Award recipients Gloria Bernstein and Lynn Stover.  Gloria Bernstein  Gloria Bernstein earned a Bachelor of Science...

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CPHS Experiential Education Awards Announced at Health Professions Day 2024 

During the annual Health Professions Day held on February 22, 2024, the College of Pharmacy and Health Sciences presented awards to experiential educators who demonstrate outstanding teaching and mentorship to students at their practice sites. Nominations for the awards are sought from students within the College.  Athletic Training:   Nicholas Galioto received the Preceptor of the Year...

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Faculty and Staff Awards Announced at Health Professions Day 2024 

During the annual Health Professions Day, held on February 22, 2024, the College of Pharmacy and Health Sciences presented several awards to faculty members who demonstrated outstanding teaching, mentorship, scholarship, and professional involvement over the past year within their fields. Nominations for the awards are sought from students and colleagues alike from within the college.  ...

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ITS Alert

Resolved: Classroom Tech Connection Issues

Thank you for your patience. ITS has identified the cause of the classroom tech connection issues and resolved the reports we’ve received. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its or calling 515-271-3001 to report an Academic Space Issue.

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ITS Alert

Classroom Tech Connection Issues

ITS staff are aware of and investigating classroom issues in multiple buildings across campus where the touch panels are not communicating with other equipment. If you’re experiencing this issue, contact the Support Center at 515-271-3001 to submit an Academic Space Issue ticket. We’ll post more information as we continue to work on resolving this issue.

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ITS News & Announcements

EMS Planned Outage from 8pm – 4am Feb. 28

The Event Management System (EMS) software will be undergoing routine maintenance from 8:00 p.m. – 4:00 a.m. on Wednesday, February 28. As a result, access to EMS may not be available during this window. We appreciate your patience. If you continue to experience service interruptions outside this maintenance window, please submit a ticket at service.drake.edu/its,...