Microsoft has started using number matching in Microsoft Authenticator in place of approval requests. As you sign-in to myDrake, Banner, and other resources protected by multi-factor authentication (MFA), you will be provided a number that you enter into Microsoft Authenticator. Number matching enhances security by ensuring you’re the person signing in. For questions, please contact...
Author: Becky Klein (Becky Klein)
Network access change for operating systems starting May 14 at 9 p.m.
Beginning this weekend, all devices using Windows 7 or 8 operating systems or macOS 10.15 (Catalina) or lower will be blocked from accessing Drake networks. This change will occur at 9:00 p.m. Sunday, May 14. Due to our security requirements, we need to ensure that non-vendor supported, older operating system versions are not accessing Drake networks. Once a vendor no longer supports security updates for...
Students Honored During Annual Recognition & Pinning Ceremony
Drake University College of Pharmacy and Health Sciences (CPHS) held its annual Recognition and Pinning Ceremony on Thursday, May 4, 2023. The Ceremony marks students’ transition to final year internships, fieldwork, and rotations for third-year undergraduate health sciences students, first-year master of athletic training students, second-year occupational therapy doctoral students, and third-year doctor of pharmacy...
Banner service interruption resolved
At 1:45 pm May 5, 2023, ITS resolved the Banner Admin Pages issue. Some users were experiencing issues with logging in and timing out of sessions. If you continue to experience issues, please call 515-271-3001 or submit a ticket at service.drake.edu/its. Thank you for your patience.
Banner service interruption
At 12:30 pm May 5, 2023, ITS became aware of an issue with Banner Admin Pages. Some users are experiencing issues with logging in and timing out of sessions. We are working toward a resolution and will provide updates when the outage has been resolved. Thank you for your patience.
Update: Blackboard service interruption resolved
Thank you for your patience. The service interruption for Blackboard has now been resolved. If you continue to be unable to access this system, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Blackboard service interruption
At 9:00 this morning, ITS became aware that some users are unable to connect to Blackboard. Due to a global DNS issue impacting Blackboard, some users may experience difficulty accessing Blackboard on both the Drake and their home networks. ITS will provide an update when the vendor notifies us the issue has been resolved. Thank...
PaperCut update planned Thursday, April 20 at 9 p.m.
ITS will be applying updates and patches to PaperCut, the campus printing service, on Thursday, April 20 at 9 p.m. This update will address security issues with the current version of PaperCut. The change will occur during routine ITS maintenance and is not anticipated to cause an outage. Please allow 15 minutes for the update...
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
CPHS Student Pharmacists and Alumni Have Phase I Residency Match Day Success
Fourth-year student pharmacists in Drake University’s College of Pharmacy and Health Sciences (CPHS) who are interested in completing residencies learned of their postgraduate year one (PGY1) pharmacy residency training “matches” on March 15, 2023. Twenty-three of thirty (77%) CPHS student pharmacists pursuing residencies matched in Phase I of the American Society of Health-System Pharmacists (ASHP)...