Drake University’s College of Pharmacy and Health Sciences (CPHS) recently welcomed first-year students into the Doctor of Pharmacy (PharmD) Class of 2027 and the Occupational Therapy Doctorate (OTD) Class of 2026. The College continued its tradition of welcoming the incoming students through a three-day professional orientation program, culminating with the White and Blue Coat Ceremonies on...
Author: Becky Klein (Becky Klein)
Printing Services Interruption Resolved
Thank you for your patience. ITS has now resolved the printing service interruption. If you continue to have issues printing, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Printing Service Interruption
At 8:30 am, ITS became aware of a printing service interruption. As a result, some print jobs are remaining in the queue for long periods of time. Please allot extra time for your print jobs to be completed. ITS is diligently working towards a resolution. We will provide updates and will let you know when...
Drapeaux Named CPHS Assistant Dean of Enrollment Management
Alisa Drapeaux, assistant professor of health sciences, has been named the assistant dean of enrollment management for Drake University’s College of Pharmacy and Health Sciences, effective Sept. 1, 2023. Drapeaux joined Drake University in 2018 and has served the Health Sciences program as the senior internship program director, interim vice chair, and faculty recruitment lead....
Banner Planned Outage from 10 p.m. to 10:45 p.m. Friday, August 25
ITS is performing necessary maintenance to Banner. Access to Banner will be unavailable between 10 p.m. and 10:45 p.m. Friday, August 25. We appreciate your patience. If you are unable to access this system after the planned maintenance window, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Self Service Outage Resolved
Thank you for your patience. Ellucian has now resolved the Self Service outage. If you continue to be unable to access Self Service, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Self Service service interruption
At 8:00 a.m., ITS became aware of an Ellucian outage affecting Experience Self Service. As a result, some users are experiencing difficulty accessing Self Service. ITS will provide updates as Ellucian works to resolve this outage. Thank you for your patience. Please access Self Service from the following links: Registration Self Service: https://registrationssb.drake.edu Student Profile: https://studentssb.drake.eduEmployee...
Campus Systems Outage Resolved
Thank you for your patience. ITS has now restored the systems affected by the power outage. Classrooms impacted by this outage will be in working order by end of day Friday, August 18. If you continue to have issues, please contact the support center at 515-271-3001 or submit a ticket at service.drake.edu/its.
Citrix Remote Desktop restored
As of 11:30 a.m., most campus systems impacted by the power outage on August 16 have been restored, including Citrix Remote Desktop. Users should now be able to access Banner using Citrix. Transact and E-accounts are in the process of being restored. Thank you for your cooperation as ITS continues to work to restore all...
Planned EMS testing Saturday, August 19
The Event Management System (EMS) cloud software will be undergoing planned recovery testing on August 19 from 8:00 a.m. to 1:00 p.m. The system will be unavailable during this window. Thank you for your cooperation as EMS performs their necessary maintenance. If you continue to experience issues outside this window, call 515-271-3001, submit a ticket...