ITS is making updates to the ITS Service Portal. As a result, the service portal will be under construction and some resources may be unavailable from 6:00 p.m. – 8:00 p.m. on Monday, January 22. We appreciate your patience. If you are unable to access the service portal outside of the scheduled window, please contact...
Author: Becky Klein (Becky Klein)
EMS Software Planned Outage from 8 pm – 1 am on Dec. 16
Accruent will be making updates to the EMS software. As a result, access to EMS may be unavailable between 8:00 p.m. and 1:00 a.m. on December 16. While the EMS maintenance window is for that whole time period, outages will only be expected for about 10-15 minutes. We appreciate your patience. If you are unable to...
ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2023 please see www.drake.edu/its/maintenanceschedule/.
EMS Software Planned Outage from 8 pm – 1 am on Nov. 24
Accruent will be making updates to the EMS software. As a result, access to EMS will be unavailable between 8:00 p.m. and 1:00 a.m. on November 24. We appreciate your patience. If you are unable to access this system after the planned maintenance window, please contact the support center at 515-271-3001 or visit service.drake.edu/its to...
WordPress Planned Update from 9 am – 4 pm on Nov. 30
ITS will be making updates to the our WordPress hosted sites. As a result, access to WordPress may be unavailable between 9:00 a.m. and 4:00 p.m. on November 30. Outages are not anticipated. You may experience some service interruptions while this necessary maintenance is performed. We appreciate your patience. If you are unable to access...
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
Network Connection Service Interruption Resolved
At 7:00 a.m., ITS became aware of a service interruption impacting eduroam and DUGuest. As a result, some users were not able to connect. This outage has been resolved. Thank you for your patience while ITS worked toward a resolution. If you continue to experience interruptions, call 515-271-3001, submit a ticket at service.drake.edu/its, or visit...
Farewell to a Distinguished Educator and Innovator: Welty’s Impact on Drake University
Tim Welty, professor of pharmacy practice, will conclude his role as professor and director of research, innovation, and global initiatives for Drake University’s College of Pharmacy and Health Sciences (CPHS) on December 31, 2023. Welty joined Drake University in 2012 after serving as a faculty member at Samford University in Birmingham, Alabama, and the University...
Papercut Planned Maintenance on Monday, Oct. 16 at 8:30 a.m.
ITS will be making updates to Papercut, the campus printing service, at 8:30 a.m. on Monday, October 16. No outage is anticipated. We appreciate your patience. If you are unable to access this system after the planned maintenance window, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Kumbera Named 2023 Weaver Medal of Honor Recipient and Lecturer
The Drake University College of Pharmacy and Health Sciences will award its highest honor, the Lawrence C. and Delores M. Weaver Medal of Honor to Drake pharmacy alumna, Patty Kumbera, PH’89. Kumbera will deliver the Weaver Medal Lecture on Friday, November 10, at 2:30 p.m. in Sheslow Auditorium. The lecture will also be livestreamed and...