Thank you for your patience. ITS has now resolved the issue with the login services used for myDrake, MyDUSIS, Banner 9 Pages, INB, and many other Drake applications.. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Author: Tyler Spoon (Tyler Spoon)
Time Card/Leave Report Issue
Last week, ITS was made aware of an issue preventing some users from submitting their Time Cards and/or Leave Reports for approval from MyDrake. ITS is working with our vendor to determine the cause of this issue and determine an appropriate resolution. In the meantime, please use blueView to submit your Time Card or Leave...
Update on DUSIS INB SSO Login Issue
ITS is continuing to work with the vendor to resolve the DUSIS INB Single Sign-On issue. We will continue to keep you posted of progress and will let you know when this issue has been resolved. In the meantime, please continue to use the workaround of using the DUSIS INB Links Citrix Application, using your...
DUSIS INB SSO Login Issue
At approximately 9 a.m., ITS was made aware of an issue affecting Single Sign-On (SSO) into DUSIS INB Forms. This issue only affects the ability to log into DUSIS INB Forms with your Drake ID and password. ITS is diligently working towards a resolution. We will provide updates and will let you know when the...
Update on blueView Channel Errors
ITS is continuing to work on resolving the blueView channel errors. We are working internally and with our vendor to identify the issue. We will continue to keep you posted on progress and will let you know when this issue has been resolved. We thank you for your continued patience.
Channel Errors on blueView Home Tab
At approximately 1:00 p.m., ITS was made aware that a few channels on the blueView Home tab are displaying error messages. ITS is diligently working towards a resolution. We will provide updates and will let you know when this issue has been resolved. Thank you for your patience.
blueView/Banner Access Restored
The blueView/Banner maintenance work scheduled for today between 6 a.m. and 6 p.m. has been completed ahead of schedule. Access to myDUSIS, Banner, eTranscripts, Banner INB, Job Submission, Workflow, and all blueView functions has been restored. If you experience any problems with blueView or Banner access, please contact the Support Center at 515-271-3001 or...
blueView/Banner Planned Outage on Saturday, May 5 from 6 a.m. to 6 p.m.
ITS is making updates to Banner/DUSIS. As a result, access to myDUSIS, Banner, eTranscripts, Banner INB, Job Submission, Workflow, and some blueView functions will be unavailable between 6 a.m. and 6 p.m. this Saturday, May 5. Faculty, staff and students will still be able to log into blueView, but some functions will be down. This...
MyDUSIS, blueView, Banner Planned Outages Wednesday Evening and Sunday Morning
Tomorrow, Jan. 17, from 9 to 11 p.m., and Sunday, Jan. 21, at 7:30 a.m. and lasting until 9:30 a.m., all Banner (DUSIS) services will be unavailable. Access to blueView, MyDUSIS, DUSIS (INB) Forms, Workflow, eTranscripts, Job Submission, and ODBC (Microsoft Access) will be unavailable. These outages will allow ITS to perform necessary maintenance to...
MyDUSIS, blueView, Banner Planned Outage on Saturday, Nov 25 from 4 – 6 p.m.
Starting Saturday, November 25, at 4 p.m. and lasting until 6 p.m., all Banner (DUSIS) services will be unavailable. Access to blueView, MyDUSIS, DUSIS (INB) Forms, Workflow, eTranscripts, Job Submission, and ODBC (Microsoft Access) will be unavailable. This outage will allow ITS to install necessary upgrades for the Banner/DUSIS system. If you continue experiencing issues...