At approximately 7:30 a.m., ITS was made aware of an Application Navigator and Banner Admin Page outage. This is affecting any access to Banner Admin Pages. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive...
ITS is making updates to Banner. As a result, access to MyDUSIS, Banner Administrative Pages, Workflow, ODBC, eTranscripts, Online Balloting, and DSAP will be intermittently unavailable between 6 a.m. and 12 p.m. on Saturday, May 1. This upgrade is being made to apply upgrades and patches related to security and other functionality. We appreciate your...
Thank you for your patience. ITS has now resolved the Application Navigator and Banner Admin Pages outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2020 to phone number 226787. You first need...
At approximately 7 a.m., ITS was made aware of an Application Navigator and Banner Admin Page outage. This is affecting any access to Banner Admin Pages. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive...
At 9 a.m., ITS was made aware of a sporadic Banner Administrative Pages outage. There was a small configuration error that was fixed within 15 minutes of the first report. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Thank you for your patience. ITS has now restored email access. Faculty, staff, and students should now be able to access Outlook on PCs via the desktop application. We are, however, still continuing to work with our vendor on a permanent fix. If you continue to experience issues, please contact the Support Center at 515-271-3001...
Thank you for your patience. ITS has now resolved the login issue for the HR Benefits Portaloutage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number...
At approximately 8:45 a.m., ITS was notified that the link to the Benefits Portal results in a login page instead of the dashboard view of the employee benefits portal. ITS is diligently working with our vendor towards a resolution. We will continue to keep you posted of progress will let you know when this outage...
Thank you for your patience. ITS has now resolved the issue with the login services used for myDrake, MyDUSIS, Banner 9 Pages, INB, and many other Drake applications.. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Last week, ITS was made aware of an issue preventing some users from submitting their Time Cards and/or Leave Reports for approval from MyDrake. ITS is working with our vendor to determine the cause of this issue and determine an appropriate resolution. In the meantime, please use blueView to submit your Time Card or Leave...