At 3:30 p.m., ITS became aware of outgoing external calls outage. This is affecting the ability to make calls to off campus numbers using Teams. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage...
Thank you for your patience. ITS has now resolved the external calling outage. It was an issue with the voice trunks serving the campus from our telecommunications provider. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage...
At 11:20 p.m. on November 1, ITS was made aware of an external calling outage. This is affecting all inbound calls to campus, including extensions that have not been migrated to Teams. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank...
At 9:20 a.m., ITS became aware of an inbound calling outage. This is preventing inbound calls to campus from being connected. Internal calls and outbound calls to external numbers are not affected by this issue. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has...
Thank you for your patience. ITS has now resolved the guest wireless network outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021to phone number 226787. You first need to be signed up...
At 12:50 p.m., ITS was made aware of a guest wireless network outage. This is preventing visitors from connecting to the DUGuest network. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by...
Thank you for your patience. ITS has now resolved the Citrix (VDI) outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021to phone number 226787. You first need to be signed up to...
At 7:40 a.m., ITS was made aware of a Citrix (VDI) outage. This is affecting connections to Citrix from on and off campus. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by...
Thank you for your patience. ITS has now resolved the Password Gateway outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/itsto report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021to phone number 226787. You first need to be signed up to receive...
At 9:30 AM ITS was made aware of a Password Gateway Outage. While it is still possible to access password.drake.edu, attempts to change passwords are failing. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive...