At 10:25 a.m., ITS became aware of wireless outage. As a result, connections to the campus and guest wireless networks are failing. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by text,...
Thank you for your patience. ITS has now resolved the campus wireless outage. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/itsto report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021to phone number 226787. You first need to be...
At 8:00 a.m., ITS became aware of a campus wireless outage. As a result, connections to the campus wireless networks, including the guest network, are failing. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive...
At 7:45 a.m., ITS became aware of Support Center phone outage. This is affecting all calls to the Support Center. Please submit requests for service or technology issues using the support portal at service.drake.edu/its. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been...
At 3:25 p.m., ITS learned of an outage resulting in sporadic network access to certain campus services, including some Lexmark printers, some classroom cameras, and the computer checkout Kiosk in Meredith. At 4:00 p.m., ITS staff resolved the issue. If you continue to experience any issues, please contact the support center at 515-271-3001 or visit...
Thank you for your patience. ITS has now resolved the outbound external calling outage. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first...
At 3:30 p.m., ITS became aware of outgoing external calls outage. This is affecting the ability to make calls to off campus numbers using Teams. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage...
Thank you for your patience. ITS has now resolved the external calling outage. It was an issue with the voice trunks serving the campus from our telecommunications provider. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage...
At 11:20 p.m. on November 1, ITS was made aware of an external calling outage. This is affecting all inbound calls to campus, including extensions that have not been migrated to Teams. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank...
At 9:20 a.m., ITS became aware of an inbound calling outage. This is preventing inbound calls to campus from being connected. Internal calls and outbound calls to external numbers are not affected by this issue. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has...