Thank you for your patience. ITS has now resolved the issues with accessing the Drake website from off campus using www.drake.edu. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting...
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Christopher Mielke
Author: Christopher Mielke (Christopher Mielke)
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Update on Drake Website Outage from off-campus
ITS is continuing to work on resolving the issue with certain devices accessing the Drake website at www.drake.edu. A workaround is to use drake.edu as the URL instead of www.drake.edu. We are working internally and with vendors to determine why www.drake.edu is not being directed to the website as expected from certain Internet service providers...
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Drake Website Outage from off-campus
At approximately 6:00 p.m., ITS was made aware of an issue with certain devices having problems accessing the Drake website at www.drake.edu. This is only affecting access from off-campus and appears to be intermittent. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved....
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Cloud Service Authentication Outage Resolved
ITS has resolved the issue with authentication to cloud services. Thank you for your patience while we worked on a resolution. Please contact the Support Center at 515-271-3001 if you continue to experience problems.
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Cloud Services Authentication Outage
At approximately 10:45 a.m. ITS was made aware of an outage for authentication to cloud services. This affects authentication attempts to email, TeamDynamix, Slate and CampusLabs. ITS is diligently working to resolve this issue. Thank you for your patience.
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Wireless Outage Resolved
Thank you for your patience. ITS has now resolved the issue with the wireless network. If you continue to experience issues, please contact the Support Center at 515-271-3001 or supportcenter@drake.edu.
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Wireless Outage
At approximately 2:45 PM, ITS was made aware of a wireless network outage. This is affecting access to the wireless network across campus. ITS is diligently working towards a resolution. We will provide updates and let you know when the outage has been resolved. Thank you for your patience.
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Wireless Planned Outage from 4 -5 a.m., Friday, February 9
ITS is making updates to the wireless network to address wireless performance issues reported across campus. In order to complete this update, access to the wireless network will be sporadically unavailable between 4 and 5 a.m. tomorrow morning. We appreciate your patience while we perform this necessary work. If you continue to have any issues...
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Meredith Network Outage
At approximately 8:15 AM, ITS was made aware of a network outage in Meredith Hall. This is affecting all network connectivity to and from Meredith. ITS is diligently working towards a resolution. We will provide updates and let you know when the outage has been resolved. Thank you for your patience.
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Internet Outage Resolved
Thank you for your patience. ITS has now resolved the issue with intermittent Internet slowness and unavailability. If you continue to experience issues, please contact the Support Center at 515-271-3001 or supportcenter@drake.edu.