Thank you for your patience. ITS has now resolved the Password Gateway outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Christopher Mielke
Author: Christopher Mielke (Christopher Mielke)
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Password Gateway Outage
At 3:00 p.m., ITS was made aware of a Password Gateway outage. Attempts to access password.drake.edu are resulting in an error message and the website can not be accessed. ITS is diligently working on a resolution. We will provide periodic status updates. Thank you for your patience. If you’d like to receive these notifications via...
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TouchNet Outage
At 8:45 a.m., ITS was made aware of a TouchNet outage. This affects access to TouchNet for making online payments. ITS is diligently working on a resolution. We will provide periodic status updates. Thank you for your patience. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone...
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Remote Access VPN Outage
At 9:45 a.m, ITS was made aware of a remote access VPN outage. This is preventing faculty and staff from establishing a remote access VPN connection to the campus network. ITS is diligently working towards a resolution. We will provide updates and let you know when this outage has been resolved. Thank you for your...
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Guest Wireless Outage Resolved
Thank you for your patience. ITS has now resolved the guest wireless outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Guest Wireless Outage
At approximately 9:45 a.m., ITS was made aware of a guest wireless network outage. This is preventing anyone from connecting to the DUGuest wireless network on campus. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If...
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Drake Website Outage from off-campus Resolved
Thank you for your patience. ITS has now resolved the issues with accessing the Drake website from off campus using www.drake.edu. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting...
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Update on Drake Website Outage from off-campus
ITS is continuing to work on resolving the issue with certain devices accessing the Drake website at www.drake.edu. A workaround is to use drake.edu as the URL instead of www.drake.edu. We are working internally and with vendors to determine why www.drake.edu is not being directed to the website as expected from certain Internet service providers...
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Drake Website Outage from off-campus
At approximately 6:00 p.m., ITS was made aware of an issue with certain devices having problems accessing the Drake website at www.drake.edu. This is only affecting access from off-campus and appears to be intermittent. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved....
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Cloud Service Authentication Outage Resolved
ITS has resolved the issue with authentication to cloud services. Thank you for your patience while we worked on a resolution. Please contact the Support Center at 515-271-3001 if you continue to experience problems.