Thank you for your patience. ITS has now resolved the Internet outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Christopher Mielke
Author: Christopher Mielke (Christopher Mielke)
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Update on Internet Outage
ITS continues to work diligently on the Internet outage. On-campus Internet access has been restored. Off-campus, there are issues reaching Blackboard, myDrake, and the Drake website, depending on your Internet or cellular provider. We appreciate your continued patience while ITS works toward full resolution of this issue.
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Internet Outage Resolved
Thank you for your patience. ITS has now resolved the Internet outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Internet Outage
At 4:35 p.m., ITS was made aware of an Internet outage. The outage is blocking access to Drake websites from off campus. Access to the Internet from on campus does not appear to be affected. ITS is diligently working toward a resolution. We will provide updates and will let you know when this outage has...
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Internet Outage Resolved
Thank you for your patience. ITS has now resolved the Internet outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Internet Outage Update
ITS is continuing to work on resolving the Internet outage. Network engineers are working with the University Internet Service Provider (ISP) and network equipment vendors to pinpoint the root cause and find a solution. We will continue to keep you posted of progress and will let you know when this outage has been resolved. Thank...
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Internet Outage
At 10:45, ITS was made aware of an Internet outage. The outage is sporadic and is blocking access to Drake websites from off campus. Access to the Internet from on campus does not appear to be affected. ITS is diligently working toward a resolution. We will provide updates and will let you know when this...
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Multi-systems Outage Resolved
Thank you for your patience. ITS has now resolved the multi-systems outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
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Multi-Systems Outage Update
ITS continues to work on the multi-systems outage. After hours support calls are now working as expected. The systems still being affected are off-campus connections to the service portal, Slate and ALEKS. Connections to these systems from on campus are operating normally. ITS is diligently working towards full resolution. We will provide updates and will...
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Internet Outage Resolved
Thank you for your patience. ITS has now resolved the CenturyLink outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.