Author: Christopher Mielke (Christopher Mielke)

At 8:00 a.m. ITS was made aware of an Outlook client outage. This is affecting people’s ability to send or receive email using the Outlook client. Please use the web email client as a workaround until this issue is fixed. A link to the web client is available in myDrake (https://my.drake.edu). ITS is diligently working...

At approximately 1:30 p.m., ITS was made aware of an outage affecting voicemail for the Skype for Business phone system. This outage prevented callers from leaving voicemail messages for people using Polycomm Skype for Business phones. The issue was resolved by 1:50 p.m. Thank you for your patience. If you continue to experience issues, please...

Thank you for your patience. ITS has now resolved the Internet outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.

At 4:35 p.m., ITS was made aware of an Internet outage. The outage is blocking access to Drake websites from off campus. Access to the Internet from on campus does not appear to be affected. ITS is diligently working toward a resolution. We will provide updates and will let you know when this outage has...

Thank you for your patience. ITS has now resolved the Internet outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.

ITS is continuing to work on resolving the Internet outage. Network engineers are working with the University Internet Service Provider (ISP) and network equipment vendors to pinpoint the root cause and find a solution. We will continue to keep you posted of progress and will let you know when this outage has been resolved. Thank...