To help maintain the security and reliability of University systems, ITS has temporarily restricted off-campus access to PaperCut and Web Print.
This change affects individuals who normally access PaperCut directly from off campus. Printing services remain available through the following methods:
- Accessing PaperCut from on-campus devices or while connected to the Drake network
- Using the Campus Desktop through the Windows App
If you need to submit a print job while off campus, connect to the Campus Desktop and access PaperCut from that environment.
ITS is working with our vendors to restore normal access as quickly as possible. Updates will be posted as they become available.
If you have questions or need assistance accessing the Campus Desktop, contact the ITS Support Center for help by visiting the University Service Portal, calling 515-271-3001, or visiting the lower level of Carnegie Hall with your device.
To receive ITS news posts via email, opt in by completing this form.
To receive SMS outage notifications, opt in by texting DrakeITSALERTS to phone 226787. Make sure you’re signed up to receive text Bulldog Alerts; check your settings via myDrake.