Several cellular service providers experienced outages overnight interrupting service for a large number of customers nationwide. This situation may cause challenges for people trying to login and get MFA prompts through the Microsoft Authenticator app while on a mobile connection, but we have instructions in our KB on how to use MFA without cellular service. MFA should work without any interruption if you’re connected to a wi-fi network.
This issue is outside Drake ITS’s control and impacts AT&T, T-Mobile, Verizon, and other carriers. For details on whether your cellular carrier is impacted, contact your provider or visit downdetector.com to check current status.