This Saturday, June 11, ITS will be performing required maintenance on the University server storage system. This maintenance will begin at 6 a.m. and be completed by 12 p.m. During this maintenance window, Banner, Transact (eAccounts) and the Drake Password Manager will be temporarily migrated to Drake’s secondary data center. These services will be down from approximately 6–7 a.m. during the transition. They will be down again for approximately one hour as the services are migrated back to the primary data center in Des Moines. The timing of the second outage will depend on how long it takes to complete the storage maintenance, so an exact estimate is not available.
Network and Internet services should not be impacted by this change. Also, any services fully hosted in the cloud, such as Blackboard, Zoom, Email, myDrake, and Teams will NOT be affected.
All other services will be down during the entire maintenance window, including, but not limited to, Drake BI, Citrix, EMS and printing. We will work to make this outage as brief as possible.