Thank you for your patience. ITS has now resolved the Citrix (VDI) outage. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit to report your issue. To receive outage notifications by text, opt in by texting DrakeITSAlerts to phone number 226787. You first need to be signed up to receive Bulldog Alerts by text. Check your Bulldog Alerts Settings in myDrake.