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ITS Alert

Resolved: Metronet Network Issues

Metronet has confirmed with ITS staff that the intermittent network issues that began last week have been resolved. Metronet completed repair work over the weekend and continued monitoring to ensure full resolution. If you’re a Metronet customer and have restarted your home network equipment and continue to experience issues with Drake systems, contact the ITS...

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ITS Alert

Intermittent Metronet Network Issues

On Wednesday, ITS became aware of issues with Metronet internet services which individuals are experiencing as intermittent connection drops while accessing Drake resources from home. This issue may include access to AVD, Banner, and other Drake ITS systems, but does not impact anyone on campus or while using other internet service providers. ITS is communicating...

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ITS Alert

Resolved: Microsoft Teams Issues

At 7:20 p.m., Microsoft posted a notice that today’s Teams issues have improved and are mostly resolved, though they continue to monitor the service. Drake users should once again be able to use Teams via desktop, web, and mobile apps. If you experience ongoing issues, check the Microsoft service health page at https://portal.office.com/servicestatus or their...

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ITS Alert

Update on Microsoft Teams Issues

At 2:40 p.m., Microsoft indicated they are still working to resolve the issues with Teams impacting users in North & South America; there’s still no ETA for when the issue will be fully resolved. ITS will continue to provide updates as more information is available, and will post when this outage has been resolved. Thank...

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ITS Alert

Microsoft Teams Issues

At 11:15 a.m., ITS staff became aware of an issue impacting multiple Microsoft Teams functions and features. Microsoft has posted on social media that they’re investigating the issue; an ETA for when service will be fully restored is not currently available. ITS will provide updates as more information is available, and will post when this...

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