At 8:30 a.m., ITS was made aware of a network outage affecting Harmon Fine Arts and Medbury. This is affecting all wired and wireless in the buildings. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If...
At 8:50 a.m., ITS learned of an issue affecting printing services across campus. At 9:05 a.m., ITS staff resolved the issue. If you continue to experience any problems, please contact the Support Center at 515- 271-3001 or visit service.drake.edu/its to report your issue.
Thank you for your patience. ITS has now resolved the guest wireless network outage. A new network security appliance was blocking traffic from the guest network and the configuration was modified to allow it. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If...
At 8:50 a.m., ITS learned of a power issue with one of its servers that affected several production services, including campus printing, publishing to faculty and staff websites, and systems used by data analytics faculty and students. At 9:05 a.m., ITS staff resolved the issue. If you continue to experience any problems, please contact the...
At 10:30 a.m., ITS was made aware of a VPN outage. Authorized users cannot make remote access connections to the Drake network with the VPN client. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.
Thank you for your patience. ITS has now resolved the wireless outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
At 7:35 p.m., ITS was made aware of a wireless outage. This is affecting access to the secure campus wireless networks for students, faculty, and staff. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If you’d...
At 8:00 a.m., ITS learned of an issue affecting the Outlook email client. At 9:00 a.m., ITS staff resolved the issue. If you continue to experience any problems, please contact the Support Center at 515- 271-3001 or visit service.drake.edu/its to report your issue.
At 8:00 a.m. ITS was made aware of an Outlook client outage. This is affecting people’s ability to send or receive email using the Outlook client. Please use the web email client as a workaround until this issue is fixed. A link to the web client is available in myDrake (https://my.drake.edu). ITS is diligently working...
At approximately 1:30 p.m., ITS was made aware of an outage affecting voicemail for the Skype for Business phone system. This outage prevented callers from leaving voicemail messages for people using Polycomm Skype for Business phones. The issue was resolved by 1:50 p.m. Thank you for your patience. If you continue to experience issues, please...