At 3:00, ITS was made aware of an Internet outage. The outage is sporadic in nature and denies access to all resources on the Internet. ITS is diligently working toward a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If you’d like...
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Christopher Mielke
Author: Christopher Mielke (Christopher Mielke)
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Internet Outage Resolved
At 2:30 p.m., ITS was made aware of an Internet outage. All access to resources on the Internet were unavailable. At 2:40 p.m., ITS staff resolved the issue. If you continue to experience any problems, please contact the Support Center at 515- 271-3001 or visit service.drake.edu/its to report your issue.
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Password Gateway Outage Resolved
Thank you for your patience. ITS has now resolved the Password Gateway outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Password Gateway Outage
At 3:00 p.m., ITS was made aware of a Password Gateway outage. Attempts to access password.drake.edu are resulting in an error message and the website can not be accessed. ITS is diligently working on a resolution. We will provide periodic status updates. Thank you for your patience. If you’d like to receive these notifications via...
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TouchNet Outage
At 8:45 a.m., ITS was made aware of a TouchNet outage. This affects access to TouchNet for making online payments. ITS is diligently working on a resolution. We will provide periodic status updates. Thank you for your patience. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone...
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Remote Access VPN Outage
At 9:45 a.m, ITS was made aware of a remote access VPN outage. This is preventing faculty and staff from establishing a remote access VPN connection to the campus network. ITS is diligently working towards a resolution. We will provide updates and let you know when this outage has been resolved. Thank you for your...
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Guest Wireless Outage Resolved
Thank you for your patience. ITS has now resolved the guest wireless outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Guest Wireless Outage
At approximately 9:45 a.m., ITS was made aware of a guest wireless network outage. This is preventing anyone from connecting to the DUGuest wireless network on campus. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If...
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Drake Website Outage from off-campus Resolved
Thank you for your patience. ITS has now resolved the issues with accessing the Drake website from off campus using www.drake.edu. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting...
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Update on Drake Website Outage from off-campus
ITS is continuing to work on resolving the issue with certain devices accessing the Drake website at www.drake.edu. A workaround is to use drake.edu as the URL instead of www.drake.edu. We are working internally and with vendors to determine why www.drake.edu is not being directed to the website as expected from certain Internet service providers...