At 1:10 p.m., ITS was made aware of a voicemail outage. This is affecting the newer Polycom Skype for Business phones. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If you’d like to receive these notifications...
Thank you for your patience. At 11:30 a.m. ITS resolved the VPN outage. Drake’s system for performing multifactor authentication had become unresponsive and needed to be restarted. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via...
Thank you for your patience. ITS has now resolved the wireless network outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
At 8:23 a.m., ITS was made aware of a wireless network outage. This is affecting select buildings across campus. At the time of writing we know that Cole Hall, Carnegie Hall, Meredith Hall, and Olmsted Center are affected. Individuals in these buildings may not be able to join the wireless network and, as a result,...
ITS is continuing to work on resolving Drake’s internet outage.This is affecting access to the internet from anywhere on-campus. It is also preventing individuals off-campus from accessing Drake resources. This includes Drake email, Blackboard, myDrake, www.drake.edu, and others. We will continue to keep you posted of progress and will let you know when this outage...
At 7:45 a.m., ITS became aware of a campus wide Internet outage. This is affecting access to the Internet from anywhere on-campus. It is also preventing individuals off-campus from accessing Drake resources. This includes Drake email, Blackboard, myDrake, www.drake.edu, and others. ITS is diligently working towards a resolution. We will provide updates and will let...
At roughly 8:30 a.m., ITS was made aware of troubles loading the homepage of www.drake.edu. This is preventing access to the main page of www.drake.edu. All other pages on www.drake.edu seem to still be available. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has...
Thank you for your patience. ITS believes that sporadic printing issues have been resolved. If you continue to have any problems printing, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
At roughly 9:30 a.m., ITS was made aware of sporadic issues releasing documents from printers. This has been reported in Collier-Scripps, Howard Hall, Meredith Hall, and Old Main. ITS is diligently investigating and working towards a resolution. We will provide updates and will let you know when this problem has been resolved. If you find...
Shortly before 11:43 p.m. Thursday evening, ITS identified troubles resulting in a substantial outage of the blueView campus portal. This is affecting all access to blueView; in some cases this is also inhibiting the use of applications normally accessed by clicking through blueView. ITS is diligently working towards a resolution. We will provide updates and...